Customer Reviews for Erics Shuswap Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Erics Shuswap Automotive

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Yvonne M. on

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Very satisfied with my rental

terry DENNIS K. on

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drop off was smooth & efficient - Thank-You

Colin H. on

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Customer did not leave a comment.

Michelle W. on

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I was charged a deposit of $150.00 for using my bank card instead of a credit card. I was initially told it was $100.00 and then it was $150.00 when I paid. I was told that it would be reimbursed on my bank card when I dropped off the truck.

Leona C. on

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Amazingly easy to do online.

Ellis G. on

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Customer did not leave a comment.

robert T. on

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Ian H. on

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john V. on

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CRAIG B. on

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Flynn R. on

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They were closed so I had to self return the truck.

carol S. on

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Knowing the booking was for a cross-Canada move, the agent made an extra effort to provide a truck with low mileage. Much appreciated as there were no mechanical problems encountered enroute.

LINDA H. on

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Customer did not leave a comment.

Gordon D. on

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The facility is not open to rent starting on a Saturday, which means you need to pay for an additional day rental. My situation was that I would not require it until Saturday and try to return within the 48 hours. I returned trailer less than 6 hours late due to brake issues with towing vehicle. Consideration should be given for initial rental to accommodate when rental is required, and return should be as next business day.

JAMES M. on

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Customer did not leave a comment.

Patricia S. on

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Did after hours drop off

Addie C. on

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bolanle O. on

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Emily J. on

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Drop box in good location. No one was there so was able to drop off.

Robert G. on

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Bonnie Z. on

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Bernis Joel R. on

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Too late.

Jacalyn H. on

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Donald C. on

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Chuck W. on

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Poor service at best. Rude and very unhelpful staff member. Individual was frankly an embaressment to UHAUL. As I compare the two facilities this has a totally different view of the business. I understood UHaul was promoting recycle programs, not this facility as my unused boxes were not welcome nor could they be placed into a recycle bin. Other Uhaul locations gave them away. My contact phone experience with Uhaul fair but not meeting expections. "Promises NOT kept". Please call if you would like further details.

Elie P. on

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Very poor customer service. Did not feel supported or given options when I told them I did not have a cell phone for drop off instructions. I felt discriminated. Would not rent again.

Robert N. on

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Items that we booked were not there and we had not been informed that they were not there until we picked up. Even though we phoned to assure that our order form the trailer was ready.

Philip W. on

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Customer did not leave a comment.

RORY M. on

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Customer did not leave a comment.