Customer Reviews for Ervs Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ervs Automotive

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Jesse J. on

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Very nice and friendly young men and helpful.

Becky N. on

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Excellent experience with this location, the truck and the staff!

Daniel V. on

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Customer did not leave a comment.

Robert A. on

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folks at Erv's were awesome...answered all my questions in advance and day of rental. the only clunky part of the process was the return via the website, which tells you you'll take/upload photos yet that step did not occur resulting in three tries (each successful i was told) to return the equipment.

Annamarie B. on

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Offer discount incentives.

TANJA F. on

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Jim H. on

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Joey D. on

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Vicktor K. on

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Joseph G. on

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John H. on

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Juliana C. on

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The only problem I had was that I couldn't check the vehicle back in after work hours. The app AND the website kept telling me the reservation number wasn't correct. I returned the vehicle at 8:15 (due back at 8:45) and left the keys in the lockbox.

Tanja F. on

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Lisa D. on

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Nothing! Very happy with service!

Ashton L. on

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Amazing customer service. Jeffery was attentive and very helpful. I would happily rent again knowing he's there to help

Slawomir B. on

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They have limited opening hours and returning the vehicle was a problem because the key would not fit in the slot of the return box. U-Haul telephone customer service was totally useless. The lady at U-Haul acted is it was my problem / fault that the key didn't fit, rather than try to solve the problem. Very poor customer service.

Natalie R. on

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The check-in/our times should match those of the store. I arrive at 7am because that’s the time I scheduled my pick-up and come to find out the place didn’t open for another hour. Sucks when you’re on a schedule and it’s listed as a 24/7 pickup option.

Harley W. on

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Alan M. on

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Marcos C. on

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ken S. on

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LEIGH C. on

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Jeffrey E. on

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Neighborhood dealer did a great job. The only thing I wish for is for UHaul to put tongue jacks on their trailers. It is very difficult to hitch a large trailer with a heavy tongue weight and no jack.

Eugene D. on

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Excellent place to do business!

Grady E. on

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This location provided a number to obtain roadside assistance when the auto hauler had a flat in New Mexico. The 1800GOUhaul number did not work from mile marker 54 on I-10 in New Mexico.

christina J. on

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Very kind personnel

Michael C. on

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Matthew R. on

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Friendly and speedy service!

Wendelynn K. on

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Fantastic young guy that helped, very well groomed, polite and very professional. One the best experiences with U-Haul we have had in a long time. Big hearty handshake and a tip of the hat to him!

Dakota P. on

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I wish the price was less. The milage is a killer. I would like to rent more often from uhaul but sincd the prices are so high i dont use u often. Maybe next time the prices could be a little cheaper or a flat rate of some kind. Anyway the location was great. Good customer service.

Marylee L. on

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Customer did not leave a comment.