Thank you. People at Ervs were quick and efficient. Thanks againCHRISTOPHER P.
Trailer Rental & Towing in Tucson, AZ at Ervs Automotive
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Tucson, AZ 85745
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Location didn't have reservation-transferred to other location without telling me, transferred back to original location - Van was dirty, seats covered in hair-human and dog, dents on back of new van that hadn't been documented, floors dirty in van, no receipt sent, additional charges 4 days after van returned. Van returned full of gas, No damage, took additional insurance just in case, 20.00 after hours drop fee not mentioned during pick up and check out. I've used U-Haul many times... Never again.CASEY M.
I cant think of anything that would improve renting a moving truckANDRE A.
Instructions or alternate plan when site is unreachable for any reason. Have instructions on website of what to do if internet is not reachable.Efren M.
Helpful, considerate staff. Quick & easy rental. Thanks.MARY H.
wished i could have made use of the app pick-up. good service and attention otherwise.CLAUDIA K.
Employee was very helpful and professional.MATTHEW F.
Always very nice, quick and helpful. Definitely a great place to rent from.Dylan F.
prepared, knowledgeable, friendlyJOEL L.
I need someone to call me when they can. Tier 2 complaintKyle G.
Great experience. I love the dogs in the office.KEITH D.
just like the last 2 time this is a great placeSCOTT M.
I originally made a reservation well in advance with a U Haul dealer in my area. When I arrived I was advised they did not have a rental trailer in the size I reserved. They directed me to another dealer 10 miles in the wrong direction that had one. I went there and they could not rent it to me because it was under repair. They directed me to yet another dealer five miles further in the wrong direction. They took care of me after repairing a bunt out bulb. When I was done using it 3 days later I was required to return it to the same remote dealer 15 miles away not the local dealer I originally reserved at to protect my rental rate. Although the serving dealer was good it was ridiculous I had to drive so far to accommodate U Hauls failure to meet my reservation request. Beware of U Hauls lack of equipment. There is no availability guarantee. You may find yourself wasting hours chasing down finding and eventually returning your requested equipment and then having to bend to their contract obligations to protect your rate. Not a good system.BRADLEY T.
Drop site was a garage that I was met at the door by a barking pit bull. Young employee called off the dog, no issues and came out to check the truck in. Kid was polite and efficient after he realized I was a customer and not a wandering homeless guy in the area.Marvin S.
when I dropped it off no one was around so I could tell then 1 of the tires had a nail in it I had to put air in it before I could haul my load because it was lowSCOTT M.
Great customer services. Thank youMarion G.
The truck was very dirty. I had to clean the winshield so I could see to drive. Additionally, there was a sign on the door that said all customers must wear a mask per Tucson law, but when I entered one of the gentleman who workS there was not wearing a mask. It's made for a very uncomfortable situation.Peter M.
Employees should wear masks out of respect and to protect the customer. None of the employees wore a mask. Contact free pickup should be contact free. Two employees without masks were involved in this pickup because they had not prepared for my contact free pickup. Keys were not in box and code was wrong. I am beyond dissatisfied. This is my second bad experience with uhaul during the pandemic. My health has potentially been compromised. I am so careful. If I get covid it will likely be traced back to this uhaul experience.MERLE D.
The 10' truck I rented had some obvious issues that needed to be serviced, including problems with shifting in low gears and sputtering while breaking. Given the low mileage of the engine, this truck has been unfortunately neglected. I recommend test driving after each customer or more frequent servicing to ensure safety.Kevyn J.
Need a receipt thanksCHARLES E.
Jeffrey was polite, and helpful. Great experienceTROY P.
They weren't acknowledged when he walks in, we sat there while he talked on the phone, answer the other line outback on the phone and when he was done slowly sat up and said what can I do for you? The best part of this place were the dogs in the shop.Aaron B.
Great customer service!!leonard dell C.
Very nice and helpful staff. Jeffrey was particularly great.Leonard V.
Excellent customer service by Jeffrey.JESSE O.