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John S
Customer Reviews for Essential Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I truly appreciate them opening up early to accommodate me with the U-Haul
Sherly RNothing
Jesse MThe truck was fine but No tools were available.
Janicia PVery friendly worker.
NATHAN SThe man in the store told me to call U-Haul barley said a word
quadjah hIt worked fine for what I had to do. 🫵🏾🙏🏼 Thank y’all
MATTHEW FVery dark area at night.
ELIJAH DFIrst, the reservation process is a nightmare. It would not allow me to reserve the trailer for the number of days I needed it. The pick up location would not answer their phone, U-haul customer service said to request it when I pick it up. I didn't want to pick it up and then not be able to use it for the number of days I needed it. A couple days later, I called U-haul customer service again and they changed the date. Second, the pick up location didn't know what they were doing. They also changed my drop off location to another city. The weren't even set up properly to process the rental in a timely manner. This whole process was very stressful.
Raynor CThank you , Very kindly and friendly chat..give you understandable rules must follow.. And must know your how many miles and location... Thank you once again..
Ruth BGreat experience 👍🏽
Darlene W