FIrst, the reservation process is a nightmare. It would not allow me to reserve the trailer for the number of days I needed it. The pick up location would not answer their phone, U-haul customer service said to request it when I pick it up. I didn't want to pick it up and then not be able to use it for the number of days I needed it. A couple days later, I called U-haul customer service again and they changed the date. Second, the pick up location didn't know what they were doing. They also changed my drop off location to another city. The weren't even set up properly to process the rental in a timely manner. This whole process was very stressful.
Raynor C
Essential Tires
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Macon, GA 31201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Thank you , Very kindly and friendly chat..give you understandable rules must follow.. And must know your how many miles and location... Thank you once again..
Ruth BGreat experience 👍🏽
Darlene W