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Gregory S.
Customer Reviews for Ettingers Company
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Didn't help unhook trailer
Jan C.Very helpful.
Maritza M.Very nice to have the gate open later to drop off the truck.
Cindy C.Nothing, the people that runs this is very friendly and went out of their way to get us in and out quickly. You can't find this anymore. Great Job.
Wayne G.No problem everyone was helpful in and out.
Larry D.the check engine light was on i drove it off the lot and filled with gas when i noticed it...drove back to dealer told women about it she said she seen it also but did not take it out of service...why not? so i am wait for a refund for the $60 dollars of gas i put in the first truck.. got a second truck drove it home to load when i noticed rear tire low (could not tell at lot was parked in gravel) had to drive back to town to a tire shop to have them air up for me..Please check air before you send out.. This cost me a extra $16.00 because i went over the miles allowed...when i told gentlemen who checked in the truck he said i could call uhaul to get a credit...why could he not do this... not a fun rental experience..
TOMMY C.Everything went smooth and very accommodating
DEREK W.We dropped off the truck after hours.
Kevin F.I initially reserved my rental at a local place and was told no tricks available. They were unable to get a truck there so I had to drive 60 miles to get a truck. I'm thankful they were able to locate me a truck however not sure why you bother reserving online if they do not have the reservation available or call you before with updates or changes.
AMY C.I had requested to rent an appliance dolly online when making my reservation and was led to believe I would be receiving one when I made my reservation. When I went to pick up the truck I rented, I was informed no appliance dollies were available. When you are picking up your moving truck is not when you need to find out you are not going to have an appliance dolly for moving. I would have rented from a different location had I known this.
Bradley M.