The staff went above and beyond to make my experience excellent
PAMELA M
Customer Reviews for Euro Pro Flooring Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff at this location are so friendly and helpful to get through the booking process. I am senior and not tech savvy. This is my second time booking through this location. Thank you for your help. I greatly appreciate it.
MICHAEL RSame as comment usbive
Margarte MThe guy there was excellent 👌
Thomas MFriendly and helpful! Thank you
LINDA KThe location I rented the truck from was great the people at 1230 lambs road in Bowmanville were awesome. Great people. Truck was fine. The only was the final price. You see 19.99 but after everything (and I only had the truck for an hour) it was 75.00. Way more than 19.99. I expected some hidden costs but not that much. And yes I put more gas back in it than I used so no fee for that.
LEE RFollow through with your confirmations. Wanted a15 ' truck ended up with a 20' cost more in gas
DENIS LTruck should not be road legal. Transmission problems caused load to shake. Charged 'after-hours' fee though not specified on original booking. Location closed at 3 pm...would have booked elsewhere.
WILLIAM FWe went to pick up the UHaul in Campbellford Pete’s Auto and Truck on Friday as planned and confirmed multiple times the truck was there but the shop was closed. Why would U-Haul provide us a rental at a place that was closed? This resulted in us getting sent to Belleville for a smaller truck as there was no big trucks around. This cause us multiple trips 2 hours away. This is not okay. Do not book trucks that do not exist. Very disappointed ruined our move.
Joshua MThe staff at the location were amazing. However, the UHaul system, both on the app and on their end, was terrible. I have to follow up to ensure I haven't been charged more than once. This is not the location owner's fault and I highly recommend using Tina and her husband.
David JNo complaints
ELDON WThe whole online system is absolutely terrible! Wasted two hours trying to go through the process including the time the dealer couldn’t figure it out!
CLIFFORD RThe person at the counter at this location went out of his way to help us, being older and not so tech savvy. He helped us navigate the app and paperwork and understand all the instructions. It was a very good experience.
MICHAEL R