Customer did not leave a comment.
Jeffrey F
Customer Reviews for Event Rentals Yellowknife Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All good.
SheilaL CYou are 💯 good
Maxwell MGood people to have a business with, thank you
GAGIK SLocation is remote - ironically need a vehicle to rent a vehicle. Took taxi, owner knew we had arrived and made us wait over 30 minutes (cost me over $50 in taxi wait time) for the owner to wait until 1 minute after opening time and reminded me they open at a certain time.
jannet aBe on time. Have personal on site during business hours.
Courtney CJust to clarify the previous comment. I was just charged once. Someone from uhaul office already clarified .
James MService for northern Canada is challenging for these reasons. 1. There are many times when the unit you want is promised by central booking but is not available when you go to pick it up. This is a pain and really uncalled for. Central booking needs to be responsive to the remote locations and check in with them before confirming a rental. 2. At this time of year northern Canada has ice and snow - but the units have no snow tires. This makes the drive dangerous and risky. Snow tires should be mandatory for all vehicles travelling when the snow is on the ground. 3. Your insurance and coverage package does not cover towing. For a long trip in a remote region, this should be offered.
Sidney NThe service was great, on time, had me hooked up in 10 minute's and had no issues with the rental.
Joe TStill had summer tires on, so there was a ton of difficulties in the snow and ice of yellowknife. and the battery died on us after only 5 minutes and we needed to boost it. Otherwise, it served it's purpose, and we got the move done.
Eric VIt was all good nothing to complain about. I talked to some Representatives from Edmonton who have been very professional and polite. I will definetely recommend U-Haul to my friends . I myself was recommened from a friend and it was a very good experience .
Santiago BA better walk through of the vehicle and advise on roadside assistance potential and what to do.
Karrman WGood customer service. Could extend their hours on Saturdays.
Joseph NJust shot down this place.
MANOUCHER NKeep it up
Adam AEmployee felt unfriendly and did not answer any of our questions
KATLYN VLike how they help out with what you need
Jonathon Lsmall trailer available like 4x7 in the future.
Robert GLots of room on the lot to return the vehicle. No one was at the location when we arrived, but I spoke with someone on the phone right away and someone was there right away to help us
saul hDropped off before they were open - had no contact. Yard was well organized.
Robert CEveryone from the woman I spoke to on the phone to the man who handed over the UHaul truck keys was friendly, super helpful and kind. Instructions were easy and clear. The return and verification were challenging, I was unable to verify. Thankfully I was able to connect with them via text and they took care of the verification of return.
Barbara MHave sombody at location to receive your drop off
Len GFriendly, seem less drop off, recommend
David JEvent Rentals Yellowknife were excellent to deal with!
Lidia CLower the cost due to the evacuation from Yellowknife
BOBBY GGood return parking spot.
Peter VGreat service, Trevor was quite helpful. Would reccomend
Christopher RJust keep.it up
Michael SI had no issues with returning the trailer at this location. Thanks.
Shirley TGreat service trailer was good to go very convenient.
Darren HEverything worked out for us, great experience.Truck had lots of power and worked great.
Fred DDouble , triple check the lights. There was a short and we had to pull over on the hwy and figure out how to keep the lights from flickering. The connector was loose.
Bjarne RI drove 7 miles, added some fuel even though I barely used anything, then they charged me for 15 additional liters of fuel. Absolute ripoff. No wonder this vendor has such a poor rating.
Dane CNothing
Michael CGood
MICHAEL CSame comment as above…not at all happy with that!!
Sharon LI dont know the person’s name, i was dealing with. He was great in dealing.
Arun SGreat help getting the trailer attached, I will definitely be a repeat customer, glad to have another option in Yellowknife!!
Matthew LThe U-Haul App didn't work to return the trailer. We got to step 2 of 5 & it wouldn't let us proceed. The trailer leaked badly
Ken LVery friendly and helpfull.
Philip M