Continue to do what you are doing. Ron was nice, polite, patience and respectful. Mo, as well and helpful. Outstanding customer service. Cornelia L.
CORNELIA L
Customer Reviews for Mattress 4 Less
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When Uhaul transferred my original reservation to this location because what I reserved was no longer available, I ended up with the wrong new reservation and a out of town drop-off In some ways is not this location fault because they didn't receive proper information to continue with my original reservation. I therefore, can only give a 4 star to this location. They should have made an effort to acquired the correct information and not crate a new and wrong reservation meaning a two way reservation when this location should have received a one way reservation and a out of town drop-off location.
SANDRA MFor some reason it had a bad smell in it, then they charge me for a warrant, when I told them I did not need it, then he tries to tell me I put it on line when, when I screen shot the total amounts, when I told him I did not that he had to press on it because I did not need the warrant when I was only going a couple of blocks down the street, my thing is don't lie and say I did something I did not do, it was not the person at the store it was the person over the phone because he needed help, sonje called someone because his system was down, sonit already took along time in the store
EDGAR A