It said 24 hour access but the font doors were locked and said you had to call them but no one would even answer the phone so I even tried texting cause they gave a number to do that never got a response from them either. Was a very terrible experience and not able to tell them in person the issues I had with the uhaul and how dangerous it is and that it needed to be fixed before giving it to someone else and also answer ur phone if ur 24 hour accessable someone should at least answer the phone when customs have problems or issues they want to address to you in-person
ALEXANDRA S
Customer Reviews for Exclusive Rental LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All was okay
RACHAEL DSee above comment. Not a great location for a person to be alone beside open highway taking pictures of allwntire overview of the vehicle.
Marsha YNo one would answer the phone then had to try to locate where we can confirm the return ,and had to go to the nearest shop just to find the sign with the return instructions
Daniel WLocation wasn’t open on Saturday you had to text owner to rent equipment it would have been helpful to know. They were very responsive and helpful once I texted them.
Michael SNo person was at the location. Store was closed. Only had phone number 0n sight.did all business on phone. Unusual.!
DOUGLAS WHardly any space to park a big truck. If you have a small one it wouldn’t be bad.
Janet WExclusive Rental was easy to work with. Great people.
JASON HThe lady at Exclusive Rental that checked my trailer back-in was super hepful and and efficient.
MARLIN DChara was informative, helpful, and accommodating. I would recommend Exclusive Rentals to anyone.
JASON H