Customer Reviews for Exit 92 RV and Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Exit 92 RV and Auto Repair

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Spencer T. on

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The mobile check in was difficult because it did not provide me without enough info prior to getting to the location. The individual working had to end up taking care of everything which was much easier.

Benjamin E. on

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Lee N. on

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christy b. on

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The staff was friendly and helpful. The location was at an old repair shop and wasn’t your typical uhaul store. I would probably go to another location next time. However, the staff was nice.

Johnwayne H. on

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Elizabeth K. on

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STEVEN L. on

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Donna M. on

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You can't do a thing, It's already perfect.

Rachel T. on

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Location isn't one that I would have elected

BRYAN G. on

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Adell K. on

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Nothing. Good location and good truck

MICHAEL P. on

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Larry A. on

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Toni G. on

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Personnel could be a little more friendly, she had an attitude and did not sound concerned at all with my problem. When dealing with customers you should at least sound friendly and concerned even if you aren't.

Jennifer B. on

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There was no where to park on there lot. The place can be cleaner.

Jorge Armando d. on

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When I arrived to the location to pick up no ones was at the location. I waited for 20 plus minutes till someone showed up. Trailer was block by other vehicles and had to wait till a car that was blocking access was charge and moved out of the way. Not sure why set up appointments if they are optional for the site.

Sharon S. on

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Victoria H. on

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Larry A. on

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Bernard S. on

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The Location is in the middle of old town, no real good access, the picture is misleading, the place is a used tire sales point.

Bernard S. on

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It was snow ridden and cold. the location is NOT ideal, the picture is misleading

David H. on

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Paula K. on

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I had a confirmed reservation for a 10' truck and none was available. Since I don't drive trucks very often I wanted and needed the smaller one. I only learned on the afternoon before the rental that a 10 foot was not available. They gave me the $10 lower price, but that was not my issue.

Esther G. on

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Janelya g. on

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The lady wasn't even there for me to pick up my truck. Then she had me wait 20 mins n then another 10 even though I filled all the information out on line. Then when I dropped off the truck the lady's husband was bring rude n not very business like . I ask the lady how much n why n her husband just jump in the conversation and wouldn't stop talking.

Timothy W. on

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Tera M. on

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Pat P. on

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EDWARD K. on

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Cody B. on

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They were closed when I was scheduled to drop off. I had to call them my location from uhaul online was different from my location on my contract. Spent almost an hour making calls trying to not get charged for wrong location. When I did online drop off when I clicked use my location it never said anything about wrong location and this was before I called and went thruough customer service and then transferred to scheduling to change my location. This whole experience was like dropping the ball for me. I mean they were closed when I was supposed to drop my trailer off and a pain not knowing what to do before. I’ve used uhaul multiple times. This experience honestly drops it from a 5 for many reason. To about a 4 with my experience 10-12-18. Also I think my contracts date for drop off date was incorrect. As it said I “ I believe” have the contact handy; but it was for Friday the 13th. If I am called for further details I’ll have the contract handy.

tracy h. on

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Customer did not leave a comment.