Customer Reviews for Expert Car Care 2

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Expert Car Care 2

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

TRIEKAALDERSIE S. on

Rating:

Customer did not leave a comment.

Jake W. on

Rating:

Customer did not leave a comment.

Khaled A. on

Rating:

The only thing I can think of is the place needs bigger parking. Other wise, the people who worked there are professional, nice and very helpful.

Robert M. on

Rating:

My appointment to pick up the truck was at 5 I didn’t get it until 545. Just waiting. The guyAt the front was cursing aBout his boss. And how “if he talks like that again he’s going to bust him “ Very frustrating. The truck was a mess. The wheel had to be turned to the left in order to go straight. He told me I would be discounted “heavily” whatever that meant but I wasn’t.

Joseph L. on

Rating:

There were a colony of carpenter ants in the truck and the floor was all dirty and sticky

Jaymi D. on

Rating:

Customer did not leave a comment.

Benjamin H. on

Rating:

Easy to work with. Very polite. Great expereince.

Julius A. on

Rating:

Air conditioner took 30 minutes to get cool

Jacob G. on

Rating:

I filled out most of the rental online, and did the rest at this location. Here, they incorrectly told me that a one-way rental would be cheaper, wrote that I would go less than 30 miles after I put on the website that I figured I’d be going 65-70, overcharging me for the service.

David L. on

Rating:

Customer did not leave a comment.

David H. on

Rating:

My bill is completely wrong! My bill came back completely wrong! I got charged for 86 miles while I only went between 30-40 miles, closer to 30. They gave no opportunity to confirm and check the milage and just basically pushed me out the door with the truck, then upon returning, took the keys and told me to leave. I asked about inspection or anything, and they told me it was fine and acted like they didn't have time to deal with me. I will never rent from this location again!

Jaymi D. on

Rating:

Customer did not leave a comment.

Anthony S. on

Rating:

Customer did not leave a comment.

Hector F. on

Rating:

Customer did not leave a comment.

Gina M. on

Rating:

Web portal and the clearer estimation of all of the fed charges customer will be charged. Mileage rate is pretty high. At the end of the day is going to be more than $100.

BENJAMIN S. on

Rating:

Customer did not leave a comment.

benyoucef D. on

Rating:

Keep the guy who helped me .. great customer service

VERNISHA C. on

Rating:

the transaction was ok. recieved the rental in a timely matter. My initial quoted price and what I ended up being charged were not the same. I'm still disappointed with that. this was not explained clearly and I doubt he understood what he tried to convey.

Angel M. on

Rating:

They made me feel great and their commitment to help me was awesome. I definitely recomend this location. Thanks

Jose D. on

Rating:

Customer did not leave a comment.

YING Z. on

Rating:

very good

Adil B. on

Rating:

Everything was great except that they charged me for 12$ for nothing and I don’t why.

Milton B. on

Rating:

Customer did not leave a comment.

Brent N. on

Rating:

I have rented Uhauls from these guys multiple times this year alone and every time I have the best experience. They are AMAZING!! I would recommend them to anyone!!! I love them and probably will always get my trucks from them.

Doug T. on

Rating:

The personnel were very helpful and went out of their way to assist with online procedures as well.

Bernie S. on

Rating:

Everything was easy and great service!

Gary T. on

Rating:

I’m so overwhelmed by the experience. My husband and I brought my daughter to college and we took the U-Haul to the drop off location as indicated on our contract. They told my husband they would not except it to drive it to another location down the road. This was not acceptable to me as we were in the middle of unpacking my daughter at college. Additionally who knew if they would accept the U-Haul. Then they stated that they won’t take a 26 foot truck to big for there lot. My husband said no it’s a 20 foot. The manager stood up and said well I’m the manager and I made the decision, you cannot leave it here. I in turn stated yes I am this is what my contract says. Jay the manager stated well you will be charged more money. I said no I have a contract sweetheart. Have a great day here are the keys. We proceeded to go outside to leave the U-Haul and Monty a new employee of a week came out and said I will take this for you. My husband handed him the keys and receipt and said good luck with your new position. Monty was the sweetest very people orientated unlike the manager., With a contract it is not my job to transfer a vehicle. You know your experience is bad when another guest says what kind of place am I in, who talks to people this way.

Summer G. on

Rating:

Customer did not leave a comment.

Chuck J. on

Rating:

Cant really rate on the drop off point as they were closed and I just parked in an empty spot. However, the U-haul representative that I called to notify of the drop off was very friendly & helpful.

Darren W. on

Rating:

Not this location primary business , customer service is ok but should be better.

Bruno C. on

Rating:

Customer did not leave a comment.

Deborah K. on

Rating:

Na

Spencer B. on

Rating:

Customer did not leave a comment.

Roy G. on

Rating:

Customer did not leave a comment.