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Billy B
Customer Reviews for Exxon Jacksonville
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nice people but they're new to renting and there's still a bit of disconnect / double entry between reserving on the website and the additional information they need from you in an oddly informal manner. Calling the manager, waiting for him to decide to call the employee back, and passing information through WhatsApp isn't an experience that builds confidence, but in the end the charges were correct and there was no issue.
Eric DThe person was helpful and asked good questions. He made 1 phone call for assistance and then was able to help me unload my trailer.
GINGER M