The check-in process was insanely long and repetitive. When I went inside to get my key they could not even locate my name. The drop-off process was much smoother. But thought it was strange that 3 days later I had received a phone call confirming I dropped the truck off. Seems like something that would be obvious.
Cody D
Exxon Jacksonville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, FL 32225
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkQuick and painless pickup and drop off.
David HYou charged me for insurance which I did not request. You moved my location for pickup even further. No ramp..
Roy wIt's a gas station and the parking is confusing
Katie OTrailer was in disrepair fender falling off ramp was misskng the needed hardware pin in the ramp. The taillight didnt work which wouldnt be a huge deal if a 30 min drive buy i had to go over 12 hours with a messed up trailer after being yelled at by the buisness owner when i picked it up and when my concerns were raised it was take it or get the hell out or
Christopher C