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Candice M
Customer Reviews for Eye Ball Customs
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service, very polite and respctful. Will use again.
John CKeep up the high level of execution.
Jevon SLarger sign as viewed from roadway would be helpful as the Uhaul dealership is about 300 yards from the main road and difficult to see at posted speed limit.
Daniel CHave more parking area to know where to put drop offs
Brandon HThey had my reserved equipment and were quick to get me hooked up and ready to roll. Very courteous and efficient.
Dewayne HGreat people to work with.
Antonio REverything was great. They were friendly and easy to work with.
Traci CVery easy return, drive up & unhitch!!! Easy!!!
Kenneth GGreat experience and very nice people. The lady that wrote me up was quick and pleasant. They guy that helped with trailer was equally as good. Great experience. Thanks
William tToo far from my address when other locations were closer. System routed me to this location.
Christopher FVery fast and friendly service.
David JThe truck was hard to handle, it "jumped" all over the place. The driver's door wouldn't close properly and the passenger door sticks. The AC worked just fine. That truck needs to be retired for sure! Luckily, it was a local project and not a lot of driving involved.
Steve TVery nice people. Showed us how to use the dolly and attached it to our truck for us. Thanks guys
WILLIAM BNot over charge my account.
Dakota WEasy drop off, did everything form the app. Holiday Hours no one was there.
Darby NJoe was personable and helpful,Thank you.
Paul DNothing! This was great!
Bradley FVery friendly and professional staff. They combine excellent service with useful guidance about U-Haul trailers and trucks. Doing business with Eye Ball Customs was a great experience. They will be my first choice for any future moving or hauling needs.
DAVID BEquipment was in great shape, friendly people.
Moses RI chose a different location but it was somehow switched. took way to long for help. i was wierdly scheduled to two separate drop offs
AMANDA GEasy and pleasant to work with.
SEAN WPick up and drop off staff was great. I have used uhaul probably 5 times before. This was the first time that what I paid, was not what I was told over the phone. It ended up being almost $100 more. I should have called to confirm details, but because I have never had this kind of experience before, I did not think it was necessary. I was highly disappointed. I called customer service 3 times to try to figure out the difference in the price; however, because it was moving day I was over a barrel. Again, pretty disappointed.
Gayla MYes friendly and helpful
Elizabeth FMy original drop off location was in Mineral Wells, TX at Jakes Exxon convienence store at 1703 E Hubbard St. Mineral Wells, TX 76067. This place no longer accepts returns or rents UHAUL equipment, even though they have signs out front and equipment in the back property. The end result is that I could not return the equipment at this location. I had to call UHAUL help line for a new drop off location which only inconvenienced me for an hour and they were very helpful on the phone. The place in Weatherford was very helpful and friendly.
Marley CSatisfied
Andrew TThis is negative towards the rental facility at all. They were friendly and helpful. The tires were bad on the unit and over 7 years old. I had to get them replaced before I could return the unit. I have a hard time believing that they passed Qc the last 2 years of service. Many people failed to notice they were old and worn
Dennis Wnot a lot, Husband and Wife team knew what they were doing and were a big help. I felt comfortable working with them and if i ever need and moving equipment, I will call them again
david w