Customer Reviews for EZ Stor Mini Storage
(U-Haul Neighborhood Dealer)

562 reviews

10461 N 99th Ave   Peoria, AZ 85345

(623) 583-1108

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(623) 583-1108

10461 N 99th Ave
Peoria, AZ 85345

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent service! Steve is the best! He's very professional and helpful, and smoothly. The truck we reserved was clean, and ran great!. Will use this location again for any other future moves.

Reginald D 
Rating:
4.0

This location - all was OK once there - however the lady on the phone a head of time - was "less" than friendly on the phone. She could use some better phone service. There are many other locations to drop things off and do business with. She needs some major phone training.

Shawn S 
Rating:
5.0

Customer did not leave a comment.

Garth A 
Rating:
5.0

Customer did not leave a comment.

Amari P 
Rating:
5.0

Was very easy to get my truck and the staff was very friendly

Robert P 
Rating:
4.0

Customer did not leave a comment.

Josiah C 
Rating:
1.0

You people don’t follow through you’ve held my money over a week returned trailer last Thursday and still have received nothing

OJ C 
Rating:
4.0

Customer did not leave a comment.

James P 
Rating:
5.0

Customer did not leave a comment.

Joel P 
Rating:
5.0

I feel like there's no need to change anything.

Temeka C 
Rating:
3.0

Computers were down, ended up with additional charges on card. Clerk had to make multiple calls to support which only answer seemed to be, ours are down too. 😵‍💫 Clerk entered destination city address and zip wrong resulting in card being declined for suspected fraud.

Al L 
Rating:
5.0

Customer did not leave a comment.

Lee R 
Rating:
4.0

Very pleasant lady that works there.

SCOTT M 
Rating:
5.0

The lady, I'm sorry I didn't get her name, who waited on us was wonderful. Very friendly, polite and knowledgeable about the equipment. If we ever need anything from Uhual, this is where we will go.

Thomas F 
Rating:
5.0

Crystal was amazing and helped assist with any situation! I will definitely recommend

Wendy V 
Rating:
4.0

need to work on your phone app. it really sucks.

Atticus M 
Rating:
4.0

Customer did not leave a comment.

Kelli O 
Rating:
4.0

Customer did not leave a comment.

JERRY P 
Rating:
5.0

Cristal was very friendly, patient & helpful-explained everything very well - nothing negative about my experience - THANKYOU

Roel G 
Rating:
5.0

This is a place were you get service with a smile and sincere help.

Patrick M 
Rating:
5.0

Customer did not leave a comment.

Adam S 
Rating:
4.0

Customer did not leave a comment.

Maria A 
Rating:
5.0

Customer did not leave a comment.

ASHLEI M 
Rating:
5.0

Customer did not leave a comment.

Rubiel C 
Rating:
5.0

Best Customer service ever!

Penny W 
Rating:
5.0

Customer did not leave a comment.

Joyce G 
Rating:
4.0

Customer did not leave a comment.

Stephen J 
Rating:
5.0

Customer did not leave a comment.

Kathleen M 
Rating:
4.0

Good customer service and service was easy and quick

Kenneth C 
Rating:
4.0

Customer did not leave a comment.

linda t 
Rating:
5.0

Customer did not leave a comment.

Kelly t 
Rating:
5.0

Customer did not leave a comment.

Jill S 
Rating:
5.0

Very good,fast, friendly,

carol b 
Rating:
5.0

Good customer service

jerry s 
Rating:
5.0

Super easy to move with a uhaul and I recieved my truck asap.

Kathryn E 
Rating:
5.0

Customer did not leave a comment.

Mark H 
Rating:
5.0

Customer did not leave a comment.

lorin s 
Rating:
5.0

Customer did not leave a comment.

john f 
Rating:
5.0

Customer did not leave a comment.

Richard F 
Rating:
5.0

Customer did not leave a comment.

Raymond K 
Rating:
3.0

I would’ve like to have gone over the check out process with the people. He took the keys and that was that.

Dale M 
Rating:
5.0

Customer did not leave a comment.

Ryan A 
Rating:
3.0

The dolly was not a from Uhaul. It belonged to the storage facility. It was not as useful because the line could not lock and was too long. Like to get charge removed.

Steven K 
Rating:
3.0

The dollie we were provided had a damaged wheel which caused some difficulty during the moving process. Also, I ordered furniture blankets and was not informed by the location that they didn’t have any available until I picked up the truck, the morning of my move. The only alternative they offered was for me to check other Uhaul locations for availability.

Kylie S 
Rating:
5.0

Customer did not leave a comment.

Kathryn B 
Rating:
5.0

I’ve never hauled anything in my life. I’m a 69 year old woman and it was amazingly easy. Everyone was so nice.

Karen R 
Rating:
5.0

Customer did not leave a comment.

hazel b 
Rating:
5.0

Customer did not leave a comment.

Kila M 
Rating:
5.0

Customer did not leave a comment.

Janet M 
Rating:
4.0

Customer did not leave a comment.

Bill B 
Rating:
5.0

Customer did not leave a comment.

RICHARD F 
Rating:
5.0

Wonderful service

Juan G 
Rating:
4.0

Customer did not leave a comment.

Shane M 
Rating:
5.0

None

Sadie D 
Rating:
5.0

Customer did not leave a comment.

James W 
Rating:
5.0

Everything was fine. Very good location for me

John B 
Rating:
5.0

Staff was great and very helpful. I highly recommend them and will use them again! Thx!

Michael B 
Rating:
5.0

Customer did not leave a comment.

John L 
Rating:
5.0

Customer did not leave a comment.

christina m 
Rating:
5.0

Customer did not leave a comment.

William O 
Rating:
5.0

Customer did not leave a comment.

Evangelina S 
Rating:
5.0

Nothing - everything was done very.professionally.

Scott W 
Rating:
4.0

Customer did not leave a comment.

Juan T 
Rating:
5.0

The only thing wrong was one of the tires. It felt like it had a knot in it and felt like it was going to blow which was scary. Other than that great!

GINA D 
Rating:
4.0

The place is great. The man who helped us was wonderful ! If you want to help the next customer...put a jack on these trailers!! It is rediculous without one!

Kim T 
Rating:
5.0

Nice place thanks

KAROL S 
Rating:
2.0

The truck had trash in the back, they charge more than the other Uhaul rental dealer. On top of that, they also charge me for gas and it was replaced at the same place when I rented the vehicle. Waiting on a return call from Felix now for a refund.

BRENDA L 
Rating:
5.0

I know this isn’t location specific but when I reserved my truck I purchased movers. The moving company didn’t get any kind of notification until after 10pm the night before. I had my uhaul pick up scheduled for 8:30am and the movers didn’t arrive until 11:30…. Just a lot of wasted time and I nearly missed my friends daughters bday party.

Brynn J 
Rating:
1.0

We tried to drop off the trailer and the guy refused to take it because he said they don’t do trailers anymore even though the location was selected as our drop off location. The guy working at the uhaul drop off was very rude and disrespectful. We went to a different drop off location and the lady took the trailer and was super nice. I will not recommend or use Uhaul again because of how poor the experience was at this drop off location.

Tyler W 
Rating:
5.0

Trip went well with the excellent help and equipment from UHaul.

Robert G 
Rating:
5.0

Customer did not leave a comment.

Paul S 
Rating:
5.0

Customer did not leave a comment.

Denise C 
Rating:
5.0

Customer did not leave a comment.

DANIEL L 
Rating:
5.0

Crystal provided courteous, friendly, and professional service. Thank you for caring about your customers - Great job! We are customers for life.

Timothy W 
Rating:
5.0

Customer did not leave a comment.

Brian J 
Rating:
5.0

Customer did not leave a comment.

Carlos C 
Rating:
3.0

Customer did not leave a comment.

Nick G 
Rating:
2.0

Customer did not leave a comment.

Rosaelva S 
Rating:
5.0

Customer did not leave a comment.

Michael B 
Rating:
5.0

They were very helpful and accomidateing to all my problems.

Susan L 
Rating:
5.0

Customer did not leave a comment.

KINYON S 
Rating:
1.0

N/A

PETE A 
Rating:
5.0

Customer did not leave a comment.

David W 
Rating:
3.0

Customer did not leave a comment.

Anthony W 
Rating:
5.0

Customer did not leave a comment.

Daniel D 
Rating:
5.0

keep up the good work !

Bruce F 
Rating:
5.0

Manager was great

Laurie K 
Rating:
5.0

Had to go to multiple locations because there was no trucks at all even though I had a reservation

Vincent S 
Rating:
5.0

Customer did not leave a comment.

Bruce F 
Rating:
5.0

Just keep up the Good Work !

Bruce F 
Rating:
4.0

Customer did not leave a comment.

David M 
Rating:
5.0

Lower the fuel cost

Scot R 
Rating:
4.0

Customer did not leave a comment.

Paul J 
Rating:
5.0

Customer did not leave a comment.

Vanessa S 
Rating:
5.0

This was much easier than I imagined. Seamless!!! Well done UHaul!

Gregg H 
Rating:
5.0

Customer did not leave a comment.

TODD R 
Rating:
5.0

Customer did not leave a comment.

JEROME W 
Rating:
5.0

Maybe have the vans backed in for an easy exit out.

Robert S 
Rating:
3.0

Customer did not leave a comment.

LeRoy G 
Rating:
5.0

Thanks

Alan A 
No reviews have been submitted for this location.

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