Customer Reviews for EZ Stor Mini Storage
(U-Haul Neighborhood Dealer)

423 reviews

10461 N 99th Ave   Peoria, AZ 85345

(623) 583-1108

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(623) 583-1108

10461 N 99th Ave
Peoria, AZ 85345

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Joshua B. 
Rating:
5.0

Customer did not leave a comment.

Barbara W. 
Rating:
5.0

Customer did not leave a comment.

Irene L. 
Rating:
5.0

Customer did not leave a comment.

ramon B. 
Rating:
5.0

Customer did not leave a comment.

Jeanette E. 
Rating:
4.0

It was overpriced especially for only 24hrs AND overall less than 50mile drive

Melani S. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

Jim M. 
Rating:
5.0

I rented the Appliance dolly which is the only way to move large heavy items! No comparison to regular dollies. The man in the office was very helpful and polite. Even offered alternative procedure to return the cart since I could not get there before close of business next day. That's customer service at its best!

Jennie T. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Customer did not leave a comment.

RYAN C. 
Rating:
5.0

Customer did not leave a comment.

Jennifer V. 
Rating:
5.0

Customer did not leave a comment.

APRIL D. 
Rating:
3.0

They confirmed i would not get an adjustment. U Haul is a rip off

MARGARET C. 
Rating:
5.0

Enforce the mask wearing sign! The customer ahead of me was wearing a gun but no mask. Don't wait on customers who do not adhere to virus control.

Oren W. 
Rating:
5.0

Customer did not leave a comment.

LEE E. 
Rating:
5.0

Customer did not leave a comment.

Josephine Gertru F. 
Rating:
3.0

Uhaul needs to update the locations where equipment no longer can be drop off. I wias,surprise to find out the assigned drop off location was no longer a place to recieve equipment.

Vick G. 
Rating:
5.0

Customer did not leave a comment.

Rocco K. 
Rating:
3.0

Tight site to drop a trailer off at. Had to lift trailer off myself. No yard people to assist.

BRUCE G. 
Rating:
5.0

Very friendly staff, clean facility and trucks. Thank you.

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

Bryan T. 
Rating:
5.0

Crystal was very knowledgeable and professional. It was a pleasure being helped by her. Great customer service.

Rhonda B. 
Rating:
5.0

Customer did not leave a comment.

Joseph L. 
Rating:
5.0

Repeat the service!!!

JESUS B. 
Rating:
5.0

Customer did not leave a comment.

TROY W. 
Rating:
5.0

Customer did not leave a comment.

Eric M. 
Rating:
5.0

Customer did not leave a comment.

Barbara W. 
Rating:
5.0

Customer did not leave a comment.

Fatima D. 
Rating:
5.0

super quick and easy. Thank you.

George D. 
Rating:
5.0

Personnel were knowledgable, courteous and respectful.

Ron Z. 
Rating:
5.0

No improvements needed customer service was awesome very polite very kind and very helpful

Joann P. 
Rating:
5.0

I'm happy - price was right, friendly, competent people, and a fine van. I don't know how it could be better.

TERRY W. 
Rating:
5.0

The manager there was exceptionally accommodating allowing me to adjust my Storage rental to a bigger size on the spot which I really appreciated. The only thing I did not like about the vehicle itself was that the Driver side door latch. This is not a fault of the rental facility but corporate repairs. As this is my second rental from the facility, it was exceptional

Jered V. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
3.0

I think she could have explained more about truck and features where things were operating

Jacalyn C. 
Rating:
5.0

Nothing comes to mind. You guys were great.

Jason W. 
Rating:
3.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Customer did not leave a comment.

Ralph S. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Customer service was amazing and I will be renting from this location moving forward! Overall great experience!

Kristine B. 
Rating:
4.0

Parking access is not convenient from front street and parking lot is small.

Bruce E. 
Rating:
5.0

Absolutely wonderful store. The truck was ready when we arrived. The whole process took less than 10 minutes.

nICOLEE P. 
Rating:
5.0

Great service at this location. However I recommend making a reservation as the location is small.

TINA B. 
Rating:
5.0

I dropped off my trailer after business hours. I received an email with my receipt.

Vicki W. 
Rating:
4.0

Parking is tight but I manage pulling in with a trailer and backing out to exit. The only entrance from the south is a poor setup.

Will H. 
Rating:
5.0

Customer did not leave a comment.

Kevin K. 
Rating:
5.0

Very friendly.

Gordon G. 
Rating:
5.0

Great staff! Very helpfull.

Bob A. 
Rating:
5.0

In my experience Service was great...Thank u so much u-haul, this is not my first time in this location, i like it and i will use it next time..Thank u!

Edna Z. 
Rating:
5.0

As always everything went well. Your staff was quick in completing paperwork, friendly and answered all my questions. The truck was ready and I was on my way. Mavis Eggert

darline E. 
Rating:
5.0

Crystal was great!!!!

Phil L. 
Rating:
5.0

Customer did not leave a comment.

Theodore A. 
Rating:
5.0

Keep up the good service .

Zelimir M. 
Rating:
5.0

Customer did not leave a comment.

robert W. 
Rating:
5.0

Customer did not leave a comment.

Leo D. 
Rating:
5.0

Customer did not leave a comment.

Glenn L. 
Rating:
4.0

Customer did not leave a comment.

Catherine C. 
Rating:
5.0

This truck performance was excellent.

Ann W. 
Rating:
3.0

What I did not like is we were 1 hour late and got a whole days charge.

Leon J. 
Rating:
5.0

keep same employee, very helpful

dale R. 
Rating:
5.0

The two men were terrific and I was happy that everything went smooth and got it moved in the short time thanks again

Sharon A. 
Rating:
5.0

Customer did not leave a comment.

RIDGE R. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Very Professional

Brian G. 
Rating:
4.0

Customer did not leave a comment.

Jessica F. 
Rating:
5.0

Customer service lady was extremely helpful and explained contract in detail. Also pointed out best routes to take.

Peter L. 
Rating:
5.0

Customer did not leave a comment.

Glen L. 
Rating:
5.0

Customer did not leave a comment.

Amie S. 
Rating:
5.0

Excellent and friendly.

sherry Z. 
Rating:
5.0

Customer did not leave a comment.

allan I. 
Rating:
5.0

Customer did not leave a comment.

Marc G. 
Rating:
5.0

Customer did not leave a comment.

Marva M. 
Rating:
5.0

Customer did not leave a comment.

marva M. 
Rating:
5.0

Crystal was fantastic!

Timothy M. 
Rating:
5.0

Nothing this place is excellent great service thanks

Larry L. 
Rating:
5.0

Customer did not leave a comment.

Teresa P. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Not a thing! I have had great experiences using U-Haul no matter where I picked up or where I dropped off at.

eric W. 
Rating:
5.0

Great customer service... will use them again!

David B. 
Rating:
5.0

always get the best customer service at this location. Definitely our preferred location!

Timothy M. 
Rating:
5.0

I think when it is a move in town, we should be given at least a 30mile courtesy, and then anything over the first 30 miles will be charged per mile with making sure the gas is the same as when picking up the truck Otherwise no complaints.

Cassandra J R. 
Rating:
5.0

Nothing you are the best easy pick up and great drop off even after hours simple and easy thanks larry see u again soon ????????????

Larry L. 
Rating:
5.0

Customer did not leave a comment.

KAREN E. 
Rating:
5.0

Always great service. Our preferred location for sure!

Timothy M. 
Rating:
3.0

Double check vehicles for better performance.. Was given a city run around for from this service. Employee agents were not sure of job duties went to three locations jus to be giving a truck with poor air conditioner conditions needed a wheel alignment ride was very scary due to swerving as operating truck.i did call an made a complaint

Kairrlillian N. 
Rating:
5.0

Customer did not leave a comment.

Josue H. 
Rating:
5.0

Customer did not leave a comment.

DANNY B. 
Rating:
5.0

Thank you

Daniel G. 
Rating:
4.0

Location seemed fine, attendant was pleasant and helpful. Only issue was I tried calling three times and all three went to voicemail. Other then that everything was fine. Not a deal breaker by any means.

Samuel M. 
Rating:
5.0

I ordered 10 blankets and they only had six to give me. That's not a problem but I don't know if I was still charged for 10 or not

Patti W. 
Rating:
5.0

The person that took care of me was very polite very nice and gave me the equipment I would recommend this place to anybody in my friends

Gerald U. 
Rating:
5.0

Customer did not leave a comment.

Thomas O. 
Rating:
5.0

Customer did not leave a comment.

Patricia K. 
Rating:
5.0

Customer did not leave a comment.

Joey S. 
Rating:
4.0

Very nice and clean and low key check in

Donald T. 
Rating:
4.0

I actually could have rented a smaller size truck. I got the job done. I'm very happy I live in Mesa Az.

BRIAN Q. 
Rating:
5.0

The uhaul had a very strong smell of cigarettes. Made for a horrible moving experience. The lady that was at the location was very helpful and nice.

Monica P. 
Rating:
4.0

Just dropped off

DANNY D. 
No reviews have been submitted for this location.

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