Customer Reviews for Faiths Hair Design Inc
(U-Haul Neighborhood Dealer)

527 reviews

7512 Cedar Creek Rd   Lincoln, DE 19960

(302) 393-2999

Location Hours

  • Mon-Fri: 10 am - 4:30 pm
  • Sat-Sun: 6 am - 9 am

Services at this Location:

Contact Us

(302) 393-2999

7512 Cedar Creek Rd
Lincoln, DE 19960

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 4:30 pm
  • Sat-Sun: 6 am - 9 am
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Michael was so nice and extemely accommodating! He allowed us to pick up on Thanksgiving and extend our rental a couple extra days with no issue. I would highly recommend him to friends and family

Kristin S. 
Rating:
2.0

Terrible experience! Tried to pick up truck on-line. Website said my driver's license was incorrect, but it was NOT. U-Haul rep. at this location was not there to help. Called 1-800-UHaul and was on hold for 25 minutes. My son tried on his phone and was able to get in touch with someone at U-Haul while I'm still on hold. When we were finally able to get the key to the truck, there was only 1/2 tank of gas in it. Hope pick-up experience for our 2nd truck reservation later this month doesn't go as badly as this.

Rose G. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
4.0

Drop off went smoothly.

CONRAD B. 
Rating:
5.0

Love renting from Michael. He is absolutely wonderful to work with. Very helpful and accomodating!!!

Jeffrey C. 
Rating:
3.0

This is a recommendation for Uhaul in general but I wish it would have been much clearer that the rental needed to be back to the same location as where it was picked up.

Ryan T. 
Rating:
4.0

Customer did not leave a comment.

George C. 
Rating:
5.0

Absolutely top notch service. Terrific people.

Andrew D. 
Rating:
5.0

Awesome service. Mike was great

Nancy M. 
Rating:
5.0

Friendly and courteous service, highly recommended!

Joel L. 
Rating:
5.0

The customer service was exceptional!!!! Friendly, personable and a willingness to give GREAT SERVICE!!!!

HOUSTON B. 
Rating:
5.0

Customer did not leave a comment.

DONNIE M. 
Rating:
4.0

I was charged for the U haul Insurance and didn't want it...

RODNEY B. 
Rating:
2.0

Mailbox for key deposit needs UPGRADE I dropped off the u haul Van at 10:45 pm n i was struggling to put key in deposit box n i had to take the key with me instead of to leave in Van TO PREVENT STOLEN VAN! Also night driving van there's no lights in back!! Plus dirty window n dashboard! I wasn't happy abt it!!

Janine R. 
Rating:
5.0

Customer did not leave a comment.

Kevin H. 
Rating:
5.0

Mr Mike is my go to, U-haul man. He always has what I need and has a great personality and is easy to deal with, never a problem!

MICHAEL S. 
Rating:
5.0

Very helpful

Steve S. 
Rating:
5.0

Customer did not leave a comment.

Edward L. 
Rating:
5.0

Excellent, friendly service. A pleasure!

Kent S. 
Rating:
5.0

Customer did not leave a comment.

Stacey D. 
Rating:
5.0

Simply great service. Very nice people. Will rent there again.

Lawrence T. 
Rating:
5.0

Always a pleasure!

Terry B. 
Rating:
5.0

Owner is a very kind and helpful man.

Kevin H. 
Rating:
5.0

I've used this location a few times very nice people however on a hot day you'd like great working air conditioning with that said when riding it doesn't blow then when u stop at a light it blows…almost a unbearable ride with the heat but everything was done that I needed done just very hott

marioka B. 
Rating:
5.0

I heard a rumor that this location may close. I ask you do ALL you can to keep this location open. It is convenient, great service, and has room for a good variety of equipment.

Christopher N. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Mike was great. Friendly, patient and professional.

Anthony K. 
Rating:
5.0

Easy to access and is in a clean and open location. They do not have weekend hours but the online return is easy.

DIANE S. 
Rating:
1.0

The whole experience was confusing, frustrating and very inconvenient. I work a job that requires me to be up at 4:30 in the morning. The local dealer, while the reservation was made for 8:00, asked me to either pick up the truck by 7:15 or the night before the reservation. This led to me being out far later than I wanted to be sure I could get the Uhaul on, getting home around 10:15 p.m. I would strongly urge anyone to make their reservation by phone or in person with a reputable dealer.

Jeremy W. 
Rating:
5.0

Customer did not leave a comment.

Jill L. 
Rating:
5.0

Customer did not leave a comment.

Lisa M. 
Rating:
5.0

Customer did not leave a comment.

Guy Mitchell E. 
Rating:
5.0

I DNT like the pick up using phone. It took me over 30 mins to figure out what to do then another 10 mins to get key...

shontay C. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
5.0

The rental location was amazing The gentleman that helped me turned a terrible (caused by the 800 U-Haul operator) into a quick and efficient experience. I would absolutely rent directly from here again I would just avoid the U-Haul operators at all costs.

Kathleen S. 
Rating:
5.0

Owner was there, super helpful and a very nice guy to deal with. Highly recommended.

David T. 
Rating:
5.0

Nice guy

Ernest H. 
Rating:
3.0

Make sure they have been cleaned out before next person use it.

William H. 
Rating:
5.0

Online reservation should be easier.

Deena F. 
Rating:
5.0

All was excellent

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Clifford S. 
Rating:
1.0

Customer did not leave a comment.

LaShell G. 
Rating:
5.0

I dealt with the owner who usually is the person customers would deal with. He was very polite and very accommodating. It was a pleasure doing business there.

Saltora T. 
Rating:
5.0

This was our second rental from this location. Michael always insures that the process flows smoothly. Always a pleasure to do business with Michael.

Dennis W. 
Rating:
5.0

Good service

Joseph O. 
Rating:
4.0

very flexible, appreciate late drop off and friendly service.

Joshua Z. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
5.0

Everything was great!! Well done!!

Adaline D. 
Rating:
4.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

mary L. 
Rating:
2.0

Customer did not leave a comment.

Edward T. 
Rating:
5.0

Customer did not leave a comment.

SARAH S. 
Rating:
5.0

This location was the best experience I have ever had renting a trailer or a truck and will certainly use this as my go to location!

Maribeth C. 
Rating:
4.0

Customer did not leave a comment.

JONATHAN S. 
Rating:
1.0

The dealer was late and in a hurry to get back to church. It was my fault that I did not check the beginning mileage. I trusted the church going man. Wrong thing to do. 2 BMW's and a Tesla in his driveway. His home is next to his business. I drove 15.3 miles and was charged for 31 miles. Guess I need to start going to church, thieving must be a forgivable sin.

kevin M. 
Rating:
4.0

The location was closed when we dropped the truck. We did an online return. Site was easy to access and spacious.

Kenneth S. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE K. 
Rating:
5.0

Customer did not leave a comment.

Donna W. 
Rating:
4.0

The location was good. The road is muddy so it was not pleasant getting to the truck or dropping it off in the rain. But the keys were easy to get to and they were the only place that actually had the truck. I rented from 2 other places and the trucks were not there so I had to keep trying other places. My issue is with UHaul itself. I will never rent from them again.

Rich W. 
Rating:
5.0

Mike did a great job in making sure everything was done right. Location was close, and pickup and drop off was very easy.

Jacob L. 
Rating:
2.0

The drop off was a field full of uhauls randomly parked about..

Jill M. 
Rating:
4.0

Customer did not leave a comment.

JOHN K. 
Rating:
5.0

Customer did not leave a comment.

Neil C. 
Rating:
5.0

This is a small neighborhood dealer but it was the best overall U-Haul or any rental experience I've ever had. I can't say enough about Michael the proprietor, he is just an outstanding guy and I will use him every time I find the need for a truck or trailer.

David S. 
Rating:
5.0

Great Experience, Michael was fantastic with whole experience

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Christine B. 
Rating:
5.0

Customer did not leave a comment.

Jonathan D. 
Rating:
5.0

This location is a little out of the way for me, but Michael has always been great to work with. I will continue to go out of my way to patronize this guy's business.

BRIAN W. 
Rating:
5.0

Make available what we reserve.

David P. 
Rating:
5.0

Customer did not leave a comment.

Denise J. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Henry L. 
Rating:
5.0

Very helpful!

Augusto D. 
Rating:
5.0

Customer did not leave a comment.

STACEY R. 
Rating:
3.0

There was no one there to complete my return I would have like that

ERNEST H. 
Rating:
5.0

Customer did not leave a comment.

Ryan C. 
Rating:
5.0

Customer did not leave a comment.

James E. 
Rating:
5.0

Dropped at differ location, they said it would be fine. At a furniture store that rents u hauls. In rehoboth beach de.

George B. 
Rating:
5.0

Customer did not leave a comment.

Tammy M. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY S. 
Rating:
5.0

Michael was amazing! My only complaint was the website. It was not user friendly. Thank you

Natalie J. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY Y. 
Rating:
5.0

Mike was the best. He should be an example to sll dealers

Charles S. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS L. 
Rating:
5.0

Customer did not leave a comment.

Martino W. 
Rating:
4.0

Customer did not leave a comment.

Gaylard L. 
Rating:
5.0

Customer did not leave a comment.

Gregory R. 
Rating:
5.0

Customer did not leave a comment.

Victor H. 
Rating:
5.0

Excellent communication and customer service. Great price. Easy and convenient.

Kevin H. 
Rating:
5.0

The online pickup process was complicated. Asked for references but did not note that someone would be calling them. Other possible documents were a passport or proof of address, which most people don't have on them

William A. 
Rating:
5.0

Mr.Michael was very nice and very, very helpful!! Wonderful customer service!!

MYKAELLISHA T. 
Rating:
5.0

Customer did not leave a comment.

Susan P. 
Rating:
5.0

Customer did not leave a comment.

Rick W. 
Rating:
4.0

Customer did not leave a comment.

Alexander L. 
Rating:
5.0

Michael was great and very helpful.

John H. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Was very fast and convenient

John J. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS L. 
Rating:
5.0

Customer did not leave a comment.

Kurt N. 
No reviews have been submitted for this location.

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