doug F.
great ride very handy location great service
Customer Reviews for F&G Automotive Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of F&G Automotive Inc
Michael W.
love the place , real people, no stress environment.
Wayde F.
Great service
CM N.
Nothing, it all went well and was a smooth transaction.
Robert T.
Truly appreciated all of Wayde's assistance especially during the non duty hour pickup effort! He demonstrated customer service at its best!
joan R.
The truck was good (except the fixture that holds your phone, keys, coins, etc) that fell completely off its hinges from the console while I was driving. Behind it, was a filthy mess of coffee stains! The Shop Office was a total mess. Did not want to touch anything. When I asked about a tune up he himmed and hawwed then said 'a couple of hundred bucks.' No prices posted. Yuk.
Barbara M.
Drop off was after the location closed.
CHARLES H.
Great customer service!
Dale L.
The place was closed, but it didn't matter.
Pedro S.
everything great.
Eugene W.
Have fresh coffee for the customer
Michael L.
Clean the windshield on the inside.
james M.
THERE IS NOTHING TO IMPROVE. THE PERSON WE DEALT WITH WAS EXTREMELY NICE AND VERY HELPFUL IN GETTING US WHAT WE NEEDED. I WOULD DEFINITELY RECOMMEND THIS U HAUL PLACE.
Michael W.
They were supper nice I will use them again.
James T.
Very efficient crew and convenient with the 24 hr drop off
JOSEPH B.
Service very good
tim D.
Very helpful in connecting the trailer. Clean. No problems -- VA to FL
Wayde F.
Nothing, dealer was great
William L.
This location was very professional and helpful. I was unaware of the problems caused by the change made to my contract by the other dealer until I arrived at Onley and the attendant there, being unable to reach his regional rep who was on vacation, advised me to call the Uhaul number which advised me to write this review.
David L.
Wade always helpful and accommodating.
Terri M.
they were closed for that week end but was able to still drop off.
NANCY S.
No one there No envelopes
Douglas M.
Great Service!!
Mark K.
Have the exact truck size reserved available. I was "upgraded to a larger truck" because the 20 foot truck was not available within 35 miles of my location even though was reservation was over one month old and I received confirmation email that my truck would be ready.
Edward H.
No envelopes to turn in the truck--had to make notes on the back of a receipt.
Patricia B.
Your customer service department was good. The schedule department was FANTASTIC. Thank you so much for all your help.
David D.
Everything provided was in excellent condition. The service from the F&G Automotive was excellent!!!! IFC I ever need his services again I will be sure to return. DR Denny
Bonnie C.
Took a while to finish paper work.
Haydon R.
After I dropped off trailer, agent said he had emailed my receipt. Not sure where he emailed it, because I've yet to receive it.
John H.
Wayde is awesome!
Sean W.
First time ever using UHaul and it was a great experience. F&G Automotive was a wonderful location, easy to get to, great staff. They answered all of my questions, were patient and forthcoming with all information. The Truck was in great condition, very clean in the cab and cargo area. It couldn't have gone any better. If I ever need a UHaul again, I will head there without hesitation! The online reservation system worked great and was easy to use as well.
Edward H.
Very difficult to turn in truck. Had to call for checkout assistance. Online check out impractical using small iPhone.
Shinquica A.
Show the vehicle to the person to make sure everything is properly inspected.
Tiara T.
Easy check in
melissa G.
The place is fine...it's the eastern shore of Va. Wade Fowler is a good guy.
Robert S.
Get a cleaner more inviting u haul place
MELISSA G.
They never seem to answer the phone. The truck was great. Clean and drove well.
michelle S.
this rental was so easy and worry free, I will definitely use U-Haul again
John D.
Excellent experience.
To Top