This was a commercial drop off location, very convenient for after-hours drop-off.
Customer Reviews for Fanshawe Rental
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Fanshawe Rental
Put a sign on the door with instructions how to self check out equiptment
Extremely difficult to return the vehicle online. The App was not reading my location and could not return it. I had to phone in to the support staff who talked through the return process.
There was no obvious place to park the truck, without obscuring one of the industrial units or containers.
This was not my reservation location. It was changed last minute to Hamilton road, then when I arrived found out there was no ride share available there...after 30 min on the phone they sent me to the commercial Cres location. It went smoothly after that, but all in took me over 2 hours just to pick up the truck on the opposite end of town from where I reserved it. Was not happy. Truck was nice tho.
Easiest online check out experience ever! Love this option... was quick and easy !
No persons on site. No clear designated parking area for the truck
Dropped off with no contact due to COVID-19. Web app was easy to use!
Service was EXCELLENT Process to reserve was EASY Process to pickup was SIMPLE Process to return was HASSLE FREE Physical Location .. massive pot holes , gravel, dirty, no clear direction to where I could leave my vehicle, and not very secure / safe
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