Customer Reviews for Fast & EZ Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Fast & EZ Self Storage

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JOSE O.
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Customer did not leave a comment.

Rowena S.
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The online check in was a circus nightmare. If not for the employee at this location helping with this process I would have canceled this reservation.

Kathleen H. | Overall Experience |
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Friendly staff, great service, nice facility.

Stephen P. | Overall Experience |
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Dori was super friendly and prompt in getting back to my calls and emails. Would recommend.

Mingming Z.
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Customer did not leave a comment.

Mae R. | Overall Experience |
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All was very Good people work very nice and understanding and very helpful no matter what thanks to all and company and business.

Jose R.
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I have no problem, they took care me very good.i recomend.

DEREK S.
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The mobile check-in and drop-off experience was very disappointing. Both times, the service failed to recognize my phone's GPS (despite being on, and even restarting the phone to see if that cleared the cache and cleared up the issue) and failed to allow me to proceed with the acquisition and drop-off procedure. It was only because there was an attendant available to help me that I was able to get the truck I had rented. Even then, she had several issues with UHaul's service, and the whole process took about thirty minutes to complete.

DANDRIA C.
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Dori is great!

Darlene Q.
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Dory was exceptional! She practiced all of the cleaning techniques that you could ask for. Great customer service!

Liliana M.
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Nothing my experience was excellent

NATHANIEL F.
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Our experience with pickup and delivery was great Very friendly and efficient. We tried three times to do the on line preparation before pickup but the system kept erasing the information. That part was a little frustrating.

John S.
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Customer did not leave a comment.

Royce J.
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Great customer service!!

Anthony D.
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Nothing to add. Rental process was flawless

Marisela M.
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Customer did not leave a comment.

ANTHONY B.
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Very helpful and nice.

Armando E.
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Customer did not leave a comment.

Anthony F.
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Great customer service

Iris H.
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Customer did not leave a comment.

Kelly R.
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Customer did not leave a comment.

Jeff R.
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Everything was great

nannatte N.
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Customer did not leave a comment.

melissa R. | Reservation |
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The girl who helped me (I'm sorry I dont remember her name) she was great. Explained everything in detail and very friendly.

ABIGAIL M. | Reservation |
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Would use in a later time

barbara S.
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thank you excellent

John L.
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Online process takes a long time, but ultimately was convenient. Had to wait for the key since it wasn't in the lockbox.

AJ U.
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Actually.... nothing. The staff is professional, knowledgeable, timely, and very helpful with all my questions. In fact, these very qualities are why i'm a multiple user or "regular" at this location.

Alexander U.
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Nothing. Dori was professional and yet perfectly accommodating to our needs. She is personable and makes the entire process easy. She was able to quickly provide quotes for several of our possible scenarios. Thanks... we'll be back. Be well, ~A.J.

Amanda G. | Reservation |
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Thankyou

ANDREA G.
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Great customer service!

NAHOUL RICHARD III N. | Overall Experience |
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Great storage place - great customer service!

Joseph M.
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Customer did not leave a comment.

Gregory S.
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Customer did not leave a comment.

mitchell G.
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Got charged &8 for gas when I clearly returned the truck at the same level I got it (just below half a tank)

Robin W.
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I dropped off the truck at the drop-off location however it was closed and putting the keys in the Box it said to stop and call a number and it supposed to have prompts no one ever answered the phone the prompts never helped me I was there for 30 minutes trying to drop the keys in the Box I call back the next day the lady had customers so I never got help I don't like that method.

Dawn C.
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Customer did not leave a comment.

Lynn U.
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Customer did not leave a comment.

Tanisha W.
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Wendy M.
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CHRISTOPHER K.
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Customer did not leave a comment.

Michele P.
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Everything was great. Friendly staff, clean and ready truck and easy instructions for booking. It was a great experience.

Gary L.
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Excellent customer service. Easy location. Great parking.

Chris S.
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Customer did not leave a comment.

Rebecca F.
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Customer did not leave a comment.

Vanessa T.
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Nothing!!! The service was phenomenal! I was sooo anxious about my move, but Dorie helped me so much! She's GREAT!!! I can't thank her enough for both her warm personality and her knowledge of the U-Haul services provided!!! I definitely plan to work with this location when I move back to the area!

RUBY C.
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The manager, I think Lori is her name, was very helpful and understanding when the trainee employee who initiated my contact made an error on my final invoice. Great manager in this location!

CHRISTOPHER G.
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I recently rented a storage unit and movie g truck. The ladies in the office were more than helpful and knowledgeable. I had a very positive experience at this location and will definitely come back when the need rises. Thanks -Chris Glover

ashley O.
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We had a perfect experience here. Thankful for the woman who assisted us & set up everything. It was absolutely perfect the way everything worked out.

John R.
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Nothing , the receptionist was very nice, Thanks for your service

Sean B.
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Customer did not leave a comment.

charles e C.
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Customer did not leave a comment.

dale V.
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Place locking gas caps on all trucks ASAP.

MIGUEL S.
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the women that assisted me was very nice and helpful.

Kristina J.
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Everything was good.

GLENN T.
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Dori is absolutely wonderful! She was professional, helpful, fast, and friendly. If you can, please give her a raise. She was handling 2 customers at the same time and doing it very well. I would definitely rent again and recommend this place to a friend.

DINA C. | First Impressions |
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The young lady who checked me in was very pleasant and professional. Easy to rent and clean units.

Jodi M.
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Service was fast and friendly. I had no issues or problems. This was one of the cleanest and fast experiences I have had with U-haul.

Melan G.
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The day customer service agent SAID, that the computer CHARGED me - TWICE! That did not make me happy. But she showed me a statement, where my credit card would be reimbursed. When this happens, I will consider Tony experience with this particular UHaul location “Excellent “. But if it doesn't, there will be @&&$!? to pay! I'm sure that it was a computer glitch, but that should not have happened in the first place. She was going pleasant, caring, and professional. Now it remains to be seen if the charge overage will be rectified in a timely manner.

Justine B.
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Customer did not leave a comment.

Heather R.
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Perry C.
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Kathleen A.
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It was great!

Martin S.
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Great service, nice truck!

Claudia S.
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Customer did not leave a comment.

david D.
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HELEN B.
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I would have liked more credit for the gas I left in the vehicle. Though I am happy I got some.

oscar M.
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Customer did not leave a comment.

CHARLES K.
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Customer did not leave a comment.

Cathy C.
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Haydn T.
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Customer did not leave a comment.

Michael S.
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You need bigger signs for people who drop off in the middle of the night and do not know the area. I just moved there and drove around for 15 minutes looking for the U-Haul drop off. Why would you not have clear, large signs? Ridiculous.

yaqian H.
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Customer did not leave a comment.

Linda W.
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Customer did not leave a comment.

MIKE M.
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Check In and Out was very easy , Staff very professional and Courteous. .

thomas A.
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Customer did not leave a comment.

Shelly W.
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Michael C.
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abdulrahman A.
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Customer did not leave a comment.

WILLIAM S.
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Fast & easy describes my experience at this location very well.

Tom C.
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Nothing..clean truck in good condition...Friendly staff

KWANG H.
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Let me know when there is milage discount. I might rent again.

Kimberly M.
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Customer did not leave a comment.

RICHARD L.
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Customer did not leave a comment.

Wesley S.
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Customer did not leave a comment.

Jamie R.
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I called this lication on Sat. Eve to make sur id get a truck. The rep told me to ho online and reserve it even though i had her in the line. I ent online and reserved. The next day i show up on time and was told my truck wasnt there. My online reservation said "your 10ft truck is confirmed for 4/17/16 @ 10:00" am i even took a pic just in case. Sure enough, there wasnt a truck.

Allan S.
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Customer did not leave a comment.

GUY B.
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Felipe D.
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Deserie M.
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TOMIO T.
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Customer did not leave a comment.

KATHRYN A.
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LARRY W.
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Customer did not leave a comment.

GEORGIA P.
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I actually used this location twice, in one week. Royce is a jewel!

KENNETH T.
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Customer did not leave a comment.

william A.
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BRENDA B.
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Truck did not run too smoothly. Everything else was okay.

Brenda H.
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I would like to get the extra money I put into the gas tank because the gas tank is broken.

WILLIAM W.
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I drove about 66 miles and the gas tank took over 8 gallons at dropoff so I questioned that the tank was actually full when I picked up. When I asked the attendant how many miles per gallon were expected she had no clue nor did she seem to care that I thought the tank wasn't full. The trunk was fine but the customer service person was not helpful in this regard.

SHAYNA B.
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Customer did not leave a comment.

KARRY H.
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Great costumer service... super fast and friendly

LAUREN B.
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Customer did not leave a comment.

ROD A.
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2nd visit. The things i wanted were there, vehicle was great and staff were super helpful again

Carmen A.
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Customer did not leave a comment.

GORDON J.
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Customer did not leave a comment.

Rod A.
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I started my online uhaul order the same morning that i needed a vehicle. The process was quick and straight forward. The pickup location in 91763 was very nice and the staff was super helpful in guiding me thru the credit card payment options. Total success!

Theresa F.
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Customer did not leave a comment.

XINGRONG X.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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