Customer Reviews for Fast Frankies Storage & Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Fast Frankies Storage & Automotive

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GARY L.
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Customer did not leave a comment.

Mary T H.
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Cameron S.
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ALLAN B.
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Jessica D.
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Lucille S.
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We are very satisfied with the customer service we received.

ROGER R.
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The equipment was clean but the tie down strap on the left side was in a know and tightened so very tight that loosening it (even using a lug wrench) took over 30 minutes. It was ridiculous.

Lucille S.
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It was easy and convenient to rent, pick up, and return the equipment. Really good customer service.

MARK C.
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Great service.

Frances B.
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Customer did not leave a comment.

kelli M.
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It was fast and uneventful. The place was closed so I dropped the key in the drop box . The outside was clean and accommodating for truck parking.

KEITH L.
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Jeremy H.
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I was instructed, at pick up, to return to here. Which, I did a couple hours early (had til 10:30, dropped before 8 - took pics), and yet they charged me almost twice my original rental on top of the original debit to my card for the rental!!!! This is unacceptable!!

Darren G.
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Joshua B.
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Derrick C.
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Not really anything. The staff was friendly, knowledgeable and helpful. Quick, easy experience.

Darren G.
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Fantastic service. Fast and friendly. thank you

James C.
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Stephen L.
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BARKER R.
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Marlene S.
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Great customer service!

Larry W.
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Ryan H.
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Visible scratches along the side on the uhaul and a gouge in the tire. Tire was inflated so I didn't notice. Upon return the prior gouge gave out causing a flat and I was charged even though it was from previous damage.

CURTIS O.
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Customer did not leave a comment.

CURTIS O.
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Both places were exceptional. I will definitely be working with Fast Frankies again for my rental needs.

jackie I.
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Moved and didn't update location shows opposite end of town

bruce H.
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The clerk agreed that the smell in the truck was not good.

Terri P.
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very friendly and accommodating and more than met my needs

ronald D.
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Customer did not leave a comment.

Johnn K.
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I was very pleased with the process at Fast Frankie's. I made changes to my reservation twice by phone. Couldn't be more pleased with service.

Art C.
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Clean the trucks do a check on the truck to make sure nothing is wrong with motor power steering lights ac etc

JIM J.
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Thomas F.
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MATTHEW S.
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Fast Frankies were Outstanding! All staff was very professional and helpful; would definitely recommend.

SARA V.
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ERIC L.
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Kelly G.
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MATTHEW S.
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STEVE S.
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Just keep up the good work.

Shelley P.
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The young lady who helped us was very polite. And knowledgeable about the trailer

ALTON G.
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BARRY H.
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Very good

Maurice G.
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It was all good very friendly and helpfull

Donald C.
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Nothing it's perfect

Charles B.
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Customer did not leave a comment.

Ken G.
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They were very helpful

JOEL W.
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The owner gave me a ride back home after i dropped off the U-Haul for i did not have any other way to get back. Very friendly

Jerry E.
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have someone experienced to check you out. Had to give same information 3 different times.

DIANA J.
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Customer did not leave a comment.

Michelle J.
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SHAWNA W.
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This lady was very helpful and friendly.

CURT H.
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Customer did not leave a comment.

NICHOLAS B.
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It was really far from St. Louis, which is where I wanted to pick up my truck, and although I got 100 extra miles I still had to pay for gas to get out to Waterloo and back to St. Louis. Outside of the distance, the actual pickup was great, really nice people.

MONROE COUNTY B.
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This vendor went out of their way to make the use of the two U-Haul trucks a smooth and hassle-free experience. If all of your pickup locations work this well with the customers, you should have no problems to deal with. I will be back, and I will recommend this business to others looking for that service.

Janet H.
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Jeff P.
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Charles K.
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monroe county E.
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Great product - great service - I'll be back to do business with these folks again.

monroe county E.
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These folks went above and beyond the call of duty to make this a pleasurable rental experience - I'll be back doing business with them again.

Barbara B.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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