Customer Reviews for FC Simpson Lime Co

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of FC Simpson Lime Co

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Robert S. on

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Overall service was good. Thank you

Elizabeth L. on

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Customer did not leave a comment.

Veronica L. on

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William H. on

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Customer did not leave a comment.

Cheryl K. on

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Great people. Great trucks. Everything went so smoothly.

Gilbert F. on

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Customer did not leave a comment.

Rodney E. on

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Tiamarie D. on

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Everything was good

Josephbradley S. on

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As I stated above without specific detail such as my name on the contract was wrong the quote I was beforehand given changed upon picking up a truck the dolly I was quoted was not available the representative was unapologetic and informed me that I should contact customer service with my complaint and when I did reach out to them it took over 30 minutes to get through to them.just total unnecessary stress as if the pain of moving wasn't stressful enough.

Betty M. on

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You couldn’t ask for nicer service; these guys are awesome! The only problem they had was connecting to the Internet, but they solved that rapidly.

Shyra H. on

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There needs to be clearer instructions on how to return the truck. Please remove the instructions “do not block entryway, exits, and storage areas,” as this caused some confusion and unnecessary stress on the customer and ownership when we returned the truck after office hours. We didn’t know we were to leave the truck at the closed gate since the above mentioned language stated otherwise. The ownership did understand and apologized for the mixup. They even assisted me with checking the truck back in via the 24/7 mobile service when I had difficulty using it.

Mark H. on

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Customer did not leave a comment.

Daniel D. on

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Quick and efficient.

JIM B. on

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Robert C. on

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Mr Simpson runs a great business. Friendly and willing to help the best that he can.

Shannon J. on

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Drop off was after hours so can’t really rate

Brianna B. on

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Customer did not leave a comment.

pam M. on

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I put on debit card and was charged nearly $200 I was actually charged 78. The credit was not put back on my card and it has been two days. Not happy.

Timothy Z. on

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Customer did not leave a comment.

Peggy S. on

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u-haul says 19.99 for use of a 10 foot truck but by the time i walked out the door it was $94. i find that very disturbing because i feel that the advertisement was false. i do not understand why i had to pay so much.

Jody F. on

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excellent service

Mark C. on

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Excellent, friendly service.

Steven R. on

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Customer did not leave a comment.

GEORGE D. on

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I was told I MUST take the 6X12 trailer to the car wash to wash it or I would have been charged 30 dollars to clean it. This trailer was used on the highway as it just be no more. The reason I was asked was because it had snow on the side and ice on the bottom. It was 8 degree and I was forced to spend another 12 dollars to get the ice off it. SO the trailer cost MUCH more than it should have. I have NEVER been asked to do this before. This location could have sprayed it down at no cost to get the ice off. They blamed U-HAUL for it....I think it kills the customer service for U-HAUL & the customer!!! The get paid to maintain the vehicles, this location puts it back on the customer!!!I I need to rent another Trailer but most like will not use U_HAUL

KEN G. on

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There was dirt or grease on the floor when I picked up the trailer. I took pictures of the areas.

Bruce A. on

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Customer did not leave a comment.

Wilson T. on

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courteous, helpful

Thomas F. on

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Super friendly staff! Two thumbs up!!

Michael J. on

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Customer did not leave a comment.

Mark W. on

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Everything went quick and was great. Only problem was I ordered a dolly to use and was not given one.