Yes . Manager . Rico . Is a great and profecional person . Everything when so good . Plus help us in spanish and englesh . Very good place si well recommend tris location . Thank manager Rico.VERONICA R.
Customer Reviews for Felipes Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.RONALD R.
My reservation was changed 3 times and to two different locations. Original return location was an empty parking lot and not an actual office/company. Had to drive further to a different Uhaul location.VLADIMIR A.
Customer did not leave a comment.TANIA M.
Customer did not leave a comment.Stephen T.
Professional, and very helpful.TODD D.
Ask the business to clean up, it was dirty and scary for a woman going alone.JULIE P.
Empty, dirty car filled parking lot with no office or personnel there at all! Almost scared to leave the truck there!!! This does NOT reflect well on U-Haul!!!Debbie K.
Customer did not leave a comment.MICHAEL B.
The truck was dirty on the inside and the cup holders had something sticky inside all of themPrincess J.
Clean truck and customer service. You did not even know where the office was.betty M.
Customer did not leave a comment.CRYSTAL T.
Customer did not leave a comment.Alan S.
Needs more space for uhaul equipmentGlenn E.
Customer did not leave a comment.ANTONIO D.
Customer did not leave a comment.KHONG Y.
Customer did not leave a comment.Billie P.
I already let family and friends know how good it was, quick and painless very friendly serviceMICHAEL P.
Customer did not leave a comment.JOHN R.
Customer did not leave a comment.VINCENT W.
Mr. Felipe is a class act gentleman. Super mechanic business too! We are fortunate to have his business in our community. Accessibility was great and his help on Saturday was wonderful. He made it so easy. We will definitely be back again. Thank you Mr. Felipe!MARYJO G.
Customer did not leave a comment.PATRICK M.
Customer did not leave a comment.MOSES M.
Customer did not leave a comment.HARLEEN S.
Customer did not leave a comment.ABRAHAM F.
Customer did not leave a comment.Gary S.
Customer did not leave a comment.CYNTHIA S.
This is a hard working mechanic shop that does U-Haul as well. Helpful and easy hookup of my rental trailer.CHRIS G.
I didn't realize that there was a local UHaul place nearby. I had already called one of the larger stores, but was treated with no respect. This place was awesome...from the moment I arrived, was greeted and treated very well. The owner, Felipe explained everything and his assistant connected the trailer all up to my vehicle. I will definitely be coming back here to use other services. This location will certainly be recommended to my family and friends. Friendly and courteous goes a long way in my book. Thanks, Roberto Villanueva.ROBERTO V.
Fastest I've ever been processed for a rental.DENNIS S.
Your van barely fit queen size bed. Have to try hard to get it in and out.MANUEL N.
Customer did not leave a comment.Linda C.
The guy was nice enough . Had no problems at all . But there were dirt and rocks in the back when I got itBOBBIE S.
Customer did not leave a comment.Francisco S.
Customer did not leave a comment.NATHAN M.
Great customer serviceMICHAEL M.
Customer did not leave a comment.RAMANDEEP B.
Customer did not leave a comment.ALVIN E.
Customer did not leave a comment.Jose P.
Customer did not leave a comment.RODNEY C.
The truck smelled like smoke really bad and had service lights on.Krystal L.
Customer did not leave a comment.DAVID B.
Customer did not leave a comment.Michael R.
Customer did not leave a comment.FRANCISCO I.
They hooked up the car Dolly quickly so I was initially happy but as soon as I put the car on it, one of the tires was completely flat. That caused me to look more closely at the tire. It was bald. And drop off (different location), was a nightmare. Spend a solid four hours being transferred to different phone numbers, waiting on hold, and begging not to be transferred to a different line. Do yourself a favor. Go anywhere else. This company really sucks. They're doing great right now but I'm comforted by the fact that when things settle down and people aren't fleeing the state, they will need their reputation to keep them going. And they will fail because of that fact. I can not wait to see this company (Uhaul, not necessarily Felipes, though I'm sure that's coming too) go under.Kenneth S.
Customer did not leave a comment.Philip R.
Customer did not leave a comment.KAREN P.
Customer did not leave a comment.Jordan H.
Customer did not leave a comment.Raul P.
Customer did not leave a comment.Gloria S.
Customer did not leave a comment.Jose S.
Customer did not leave a comment.Daniel M.
Customer did not leave a comment.Abelino V.
Customer did not leave a comment.Rioe L.
Customer did not leave a comment.Odiel S.
Customer did not leave a comment.Dennis M.
I dropped off the next day and they did not check in to the following day . You charged me for 2 days. I will dispute this again.James R.
Customer did not leave a comment.dennis F.
Customer did not leave a comment.brad F.
If you're doing a one way uhaul rental to Selma, use Felipe's, not Ace hardware. At Ace there's no clear place to drop off the vehicle or the keys, and no instructions on either. At Felipe's it's obvious where you need to park the uhaul, and obvious where to drop the keys off. Don't forget to do the online drop off thing before leaving the keys in the box.Christopher M.
Customer did not leave a comment.James G.
Very professional serviceMaria E.
Customer did not leave a comment.Kristi V.
Customer did not leave a comment.Fredrick N.
Very nice and made the process simple. Didn't have to move my car, they brought the trailer to my care and did all hook-ups and checks.Rod S.
It is a auto repair so don't expect it to be clean but the guy was helpful.raquel P.
Location was excellent but the last customer service operator at your call center has no people skills.she told my wife that she had no people skills and hung up on her . Very disappointed on that side but the people at the location where we picked up the truck were very friendly and helpful.maria M.
Business owner is a crook! The place is a dump! I was tempted to leave before rental but I was time pressed for the trailer. The guy tried to charge me for 2 days when I had the trailer for less than 6 hours. When I disputed the charge, he tried to say I picked it up the day prior. I actually had to show the date on his receipt... ...and he still tried telling me he didn't think he could change it. He did change it but still charged me for the insurance I declined when I started!... and acted like he was doing me a favor!Erik D.
More parking areasdarlene S.
Very nice people excellent experience Thank youjeff H.
I find this place quite convenient. It is an auto repair business than also rents uhauls. The owner is very nice and I would definitely come here again.penny R.
This was the easiest uhaul rent place I have been to. Quick and easy. Second time I have been hear and I will be backpenny R.
Customer did not leave a comment.ralph S.
Customer did not leave a comment.LARRY R.
Trailer had caked on mud. We needed to clean it. The location is very difficult to maneuver trailers.Maari N.
Customer did not leave a comment.Samantha G.
Equipment problem with the rolling entrances would get stuck. I should have gotten a credit for the gas that was left in the rental more than a quarter tank. The rate says I had it empty that's a lie. But never again would I rent from there.Sylvia A.
Customer did not leave a comment.BRIAN P.
Customer did not leave a comment.joe P.
Customer did not leave a comment.David C.
Customer did not leave a comment.GLORIA V.
Very friendlyScott S.
Customer did not leave a comment.JUAN R.
The floors in the truck were dirtyCheryl G.
No rain....it was raining and wet...."who'll stop the rain"STEVEN B.
Customer did not leave a comment.ALMA A.
I spoke with customer service 24 hours ago about my reservation that Uhaul messed up and had to search for a truck last minute. Im entitled to my $50 discount. But no response back yet????TERESA S.
Customer did not leave a comment.Henry M.
Customer did not leave a comment.margie K.
Very disappointed with felipe the person who attended robert varela to rent a uhaul, me vivian perez had my information in the computer from prior rentals so felipe just used my information to rent robert varela a uhaul without my permisson i never allowed them to use my account on file for the rental.that was wrong of felipe to do that . I didnt find out u til felipe called me that the uhaul was late and he was going to report it stolen, but like me varela used his bank card.it was charged to him felipe didn ask for id or nothing for uhaul rentalVIVIAN P.
I would use them again and my son-in-law is using them in a couple of weeks. Very professional, knew answers to all my questions.yolanda C.
Customer did not leave a comment.WESLEY M.
Customer did not leave a comment.debbie H.
Customer did not leave a comment.Abraham F.
Make sure previous people who rent it dnt leave furniture in it we found a futon bead inside off itMariano S.
All the guys at the shop were great! They hooked up the car dolly to my truck and showed me how to use it. Even checked the lights before I left! Excellent!NICOLE M.
Customer did not leave a comment.JESENIA G.
Our only complaint was One of the two hand trucks we rented had a broken wheel so we were unable to use it for our move. Otherwise, it was a helpful U-Haul locationRandy C.
They never did an inspection with us. There was broken glass inside trailer and found out later that the lights on the trailer didn't work. They were supposed to supply adapter for lights and they didn't. I was told to go buy one! The equipment I reserved on line wasn't even there. To top it off, I wasn't given a receipt or contract. No proof that I didn't steal it if I would have been pulled over for the non-working trailer lights!! I've rented from uhaul numerous times and I've never had problems with any other rental location except for this one. The worst location I've ever went through. Uhaul is doing a great job working with me to resolve the problems with this rental. Love uhaul but not from this location.Jamie S.