Customer Reviews for Fenelon Falls Storage Lp
(U-Haul Neighborhood Dealer)

581 reviews

855 CR 121   Fenelon Falls, ON K0M1N0

(705) 887-2626

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(705) 887-2626

855 CR 121
Fenelon Falls, ON K0M1N0

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 9 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Neil was professional and kind, great guy.There was no delay, the truck was ready.

CLAUDE B. 
Rating:
5.0

Keep up the good work

RICHARD T. 
Rating:
4.0

Customer did not leave a comment.

TERRYG L. 
Rating:
5.0

Customer did not leave a comment.

HERBERTJ P. 
Rating:
5.0

Great owner and experience, very helpful, thank you!

Iain G. 
Rating:
5.0

Nothing 👍

RICHARDM W. 
Rating:
3.0

Customer did not leave a comment.

LUKE L. 
Rating:
5.0

Keep up the good work

Richard T. 
Rating:
5.0

Very courteous and efficient.

ROBERTJOHN H. 
Rating:
5.0

Neil was, as always, the absolute best! He is truly deserving of high praise and recognition as Uhaul Ambassador of the Decade!

Edwin W. 
Rating:
5.0

My experience at this outlet is always excellent. I think this is because of the skills and qualities of the man who consistently provides me with excellent service.

David W. 
Rating:
5.0

Great service at this location.

KANE W. 
Rating:
5.0

I have been using uHaul vehicles from the Fenelon Falls location for years and service has always been excellent. Trucks are well maintained and clean. I know I can always rely on a quality experience at this depot location.

sharon L. 
Rating:
5.0

Five gold stars !!

TAMARAN J. 
Rating:
5.0

Customer did not leave a comment.

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
1.0

Customer did not leave a comment.

Linda D. 
Rating:
5.0

Superb service! Above and beyond!

Allen L. 
Rating:
5.0

Every aspect of the pick up, drop off went as expected. Owner was very friendly and thorough. Overall a very positive experience.

Colin H. 
Rating:
5.0

Neil is great.

Gregory K. 
Rating:
5.0

Very friendly and helpful. To extra steps in regards to Clovis protocol. All in all I was very pleased. I will return next time I need equipment

William S. 
Rating:
5.0

Neil was fantastic. He walked me through the process step to step, making sure I had the right hitch and ball etc. He is a gem.

Lisa G. 
Rating:
5.0

Customer did not leave a comment.

JOHNH S. 
Rating:
5.0

Neil was very helpful, knowledgable and friendly! Great experience!

scott P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

Wayne J. 
Rating:
4.0

Customer did not leave a comment.

John T. 
Rating:
5.0

Customer did not leave a comment.

JANA D. 
Rating:
5.0

The gentleman (owner I believe) I spoke with was very helpful and friendly. Will gladly rent from here again, thanks for the help!

Rob L. 
Rating:
5.0

Customer did not leave a comment.

Cameron T. 
Rating:
5.0

except for the empty juice bottle behind the seat and the full beer can it was fine.

William Hugh B. 
Rating:
5.0

Customer did not leave a comment.

Shawn D. 
Rating:
3.0

Internet worked perfectly here and drop off was not an issue.

ROSSE H. 
Rating:
5.0

Thanks

JUNGWOOK N. 
Rating:
5.0

Customer did not leave a comment.

J-FLAVELLE B. 
Rating:
5.0

I have rented from this location in the past and this time, as always, it was a great experience.

sharon L. 
Rating:
5.0

Customer did not leave a comment.

ANTHONYD C. 
Rating:
5.0

Customer did not leave a comment.

Zena P. 
Rating:
3.0

Customer did not leave a comment.

Raymond F. 
Rating:
5.0

Customer did not leave a comment.

JAMESA M. 
Rating:
5.0

Very good. Thanks

JUNGWOOK N. 
Rating:
5.0

Very friendly and helpful !!!

LORNE M. 
Rating:
5.0

Super friendly and helpful U-Haul guy.

Timothy P. 
Rating:
3.0

Customer did not leave a comment.

Kieth H. 
Rating:
5.0

Customer did not leave a comment.

Marius C. 
Rating:
5.0

I love renting from this location. Neil is friendly and very helpful. He takes the time to explain the equipment and ensure you know all the safety requirements. The rentals are very clean and ready to go.

gene F. 
Rating:
4.0

Customer did not leave a comment.

KATHRYNM S. 
Rating:
5.0

Customer did not leave a comment.

Tom T. 
Rating:
5.0

Staff was very helpful on pickup and return.

Stephen D. 
Rating:
5.0

It was a close spot to pick truck up and there were no problems.

doug R. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN M. 
Rating:
4.0

Customer did not leave a comment.

GERALD ROSS T. 
Rating:
5.0

Great job by staff and very friendly, to boot! Thanks much.

KENNETHW N. 
Rating:
5.0

Great service

Mike M. 
Rating:
5.0

Very friendly owner/operator. Thank you!

Dana S. 
Rating:
5.0

Friendly courteous service. Explained vehicle features.

DAVE G. 
Rating:
5.0

I wasn't able to see what level of fuel I needed for my return. I looked in my reservation on-line and there was no where I could easily find to see if I needed more fuel. It wasn't till I started the return procedure that i was made aware I didn't have enough full and would be charged a penalty. I would have picked up more fuel on my way to return the vehicle had I known or been able to see what it needed to be.

HOWARD G. 
Rating:
5.0

Great experience, the gentleman running the shop was freindly and knowledgeable, helped us hook up the trailer. The location was very clean, would use location again.

Claire B. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Customer did not leave a comment.

David E. 
Rating:
4.0

In

Stephen W. 
Rating:
5.0

Great service and helpfulness, very happy.

Ron B. 
Rating:
5.0

No improvements needed!!! Neil loiks after his clients in excellent fashion. I highly commend him and his service!! Great phone communication and one on one also. Thanks, Neil!!!

Bill S. 
Rating:
5.0

The service was great. Yhe attendant was very friendly and helpful, was a really great experience overall

ALLAN D. 
Rating:
5.0

Overall service was excellent. Knowledge was thorough.

Carl B. 
Rating:
5.0

Customer did not leave a comment.

BRIANKEITH M. 
Rating:
5.0

Customer did not leave a comment.

Sean M. 
Rating:
5.0

Customer did not leave a comment.

DONALD M. 
Rating:
5.0

Only if you come and do the move for me .

mike L. 
Rating:
4.0

Customer did not leave a comment.

Kevin A. 
Rating:
5.0

Customer did not leave a comment.

Geoffrey B. 
Rating:
5.0

The Fenelon UHaul is always amazing! Very knowledgeable, friendly, helpful and organized!

Kristie L. 
Rating:
5.0

Customer did not leave a comment.

steve T. 
Rating:
5.0

Cruise control 🇨🇦🏍

Joseph S. 
Rating:
5.0

very friendly and helpful

John P. 
Rating:
5.0

suspension on trailer resulted in too much noise and bouncing

Gregory K. 
Rating:
5.0

Customer did not leave a comment.

RICHARDA L. 
Rating:
4.0

Neil was great to work with at the pick up location - however the woman who called my wife to confirm her as an emergency contact was both abrupt and unpleasant - if these calls are recorded, then you should listen to it because it indicates a coaching opportunity - not a positive representative for U-Haul

Gregory P. 
Rating:
5.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

Great Service

MICHAEL A. 
Rating:
5.0

Customer did not leave a comment.

Flavelle B. 
Rating:
4.0

Customer did not leave a comment.

Joseph F. 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Neil Went Above & Beyond To Help Us & Our Out of Province Move . Very Friendly Polite & Helpful Man . Thanks Neil 🙂

Candy S. 
Rating:
5.0

Customer did not leave a comment.

Steve S. 
Rating:
5.0

Customer did not leave a comment.

Bryan W. 
Rating:
5.0

Nothing. The service was above and beyond and very friendly.

JIm F. 
Rating:
5.0

Customer did not leave a comment.

ROBERTJ B. 
Rating:
4.0

Customer did not leave a comment.

Paul A D. 
Rating:
5.0

Thank you :)

donna L. 
Rating:
5.0

The App I used to return the vehicle glitched out just before finishing the procedure so I had to start all over again.

Carolyn B. 
Rating:
5.0

Customer did not leave a comment.

MARIUSADRIAN C. 
Rating:
5.0

Just keep doing what you're doing!

Ronald T. 
Rating:
5.0

You can't improve perfection. The sales agent was polite and friendly while maintaining a sale. Excellent work.

Shawn F. 
Rating:
5.0

Neil is a very accommodating manager and i couldn't recommend him enough. Very knowledgeable and helpful. I will DEFINITELY be renting there again in the Fall when i move again.

Paul T. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Nothing the service was excellent and the staff are friendly and courteous!!!

GARY M. 
Rating:
5.0

Improve customer service Improve customer communication Improve inspections and maintenance! Organization/communication Only rent things if they are available! Proper COVID protocols!

Shayla F. 
Rating:
4.0

No concerns with return of rental truck.

Carolyn D. 
No reviews have been submitted for this location.

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