Customer Reviews for Ferrells Home & Outdoor Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ferrells Home & Outdoor Inc

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kevin H. on

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Glenda Q. on

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The inside of the windshield and out was dirty. Headlights weren't very bright.

Mary M. on

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Wonderful customer service. Thank you so very much. Went above and beyond.

Joyce T. on

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Both gentlemen at the Corinth (Harper Road) location were super nice! Could not have treated us better! Would definitely recommend this location to anyone needing a rental. We will not hesitate to use them again! Thanks guys!

David W. on

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Dreama S. on

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We returned our U-Haul to an alternate location. This was very convenient. Pick up and drop off of the rental was very easy.

MICHAEL M. on

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William C. on

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Kimberly P. on

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George C. on

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Very friendly and helpful service. Made for a great experience.

phillip N. on

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They did not have all the furniture pads I needed. They only had 12, but I had requested 24. They didn't change that on the contract so when I returned truck in georgia, I had to explain I never received full 24.

James B. on

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George C. on

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Great customer service at this location. Very friendly and helpful.

Richard W. on

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lilly R. on

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have the rental truck that was suppose to be there did not get the 50.00 dollars that was to be credit had to get a smaller truck after getting the run around from u-haul a half of the day

Erik D. on

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Lloyd H. on

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mark S. on

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Ron G. on

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Peter A. on

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Easy pickup transaction and drop-off.

Melinda L. on

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I was well satisfied with the rental in Corinth, however, I was extremely dissatisfied with the renting in Savannah where I had originally reserved the truck 37 days earlier online !!! To get a call the day before pickup to travel further for a truck when I had reserved in advance 37 days before and have to go 15 miles further and then get there only for your representative to tell me the truck was not there in Adamsville where you told me to pick it up was totally unacceptable! You then told me I would have to travel nearly 50 MORE MILES if I wanted a truck that day. What good does it do to preorder a truck? REALLY? I had a deadline and your unprofessionalism was very disappointing to me! True you gave me 100 more miles and 2 dozen blankets use but that did not help me get the 3rd location's truck loaded after my delay. My help had to leave. I'm still disgusted! Your company made an otherwise smooth transition ROUGH ON YOUR END!!!

Kyle B. on

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Norma L. on

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He has a great sense of humor and is very helpful.

Joe F. on

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Good job in Corinth at Ferrell's but not in Counce TN. They were terrible. Keys locked in truck we had rented. Guy in charge was home in bed.

Debra K. on

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The only glitch (that should not have happened) was while trying to pick up the van via cell phone. I watched The instructional video and I do not remember them mentioning having to have a second contact number. I typed In my husband’s #. (they also never said they were going to contact him immediately....his phone was on vibrate and in our other car!). That took almost 20 extra minutes before I was given the passcode for the key box . Other than that, it was easy and almost seamless

Terry A. on

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Danny J. on

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Nothing, very good experience

Robert M. on

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Aaron C. on

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Frank A. on

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Friendly, helpful staff.

Allen J. on

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