Keep the good workRANDAL G.
Customer Reviews for Fierros Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had a pickup appt. at 0930 and no one was there to open the shop. I called and the lady said it would be a few minutes before she arrived and that she didn't have the keys so it would be another hour before the guy arrived to release a U- Haul to me. It then took another hour to get a U- Haul once they arrived on scene. This is the worse customer service that I've ever received. Definitely wouldn't suggest anyone to use their services. 1 out of 10 and the 1 is only because i received a UHaul.DOMINQUE M.
Customer did not leave a comment.MARK S.
rude had dogs running up on customersTiara W.
Customer did not leave a comment.Danielle P.
Customer did not leave a comment.JOSEPH R.
My reservation clearly stated that I was to pick my U-Haul up from the location on Candler Road but when I got there I was told to go to this location which was farther from where I needed to go, resulting in me paying more for gas. I was charged almost double for the same truck I'd rented a month ago for what should have been the same distance and the girl working the counter was no help at all in explained whyhannah F.
Customer did not leave a comment.Rick S.
Customer did not leave a comment.Crystal T.
I am requesting a refund. The truck was absolutely filthy..the stench was overwhelming. Dog hair throughout, seats were muddy, couldn't use the air due to the odor, I would NOT have rented this truck to my worst enemy! It was absolutely despicable.THELMA M.
I received the smallest truck because that is all that was left. However I was quoted $107 for the 20+ foot truck with a furniture dolly and pads. The truck I received had no hand truck, no pads. Then the tank was empty of gas. The girls that set up the rental were very nice and that is the only reason i gave 1 star.lucky O.
very nice folks-- had a problem with my light adapter and they happily helped me fix it.Edward S.
Customer did not leave a comment.Chris R.
Customer did not leave a comment.rodgers L.
come to findout uhal had book me with 2 orders. when I arrived in Atlanta at Fierrios they said my booking had been cancel.( I flew from N.C.) after being on the phone for 45 mins they were able to give me the truck. the people at Fierros couldn't speak English, except for his daughter who wasn't at work and I had to talk to over the phone. the truck had 1/2 a tank of gas and that's how I returned it, I just received a BILL and I'm waiting on the Manager to call me back. I will NEVER use Uhaul again.tod W.
Customer did not leave a comment.shequita R.