Customer Reviews for Fifth Avenue Storage
(U-Haul Neighborhood Dealer)

664 reviews

1614 5th Ave   Bay Shore, NY 11706
(1 mile north of Southern State Pkwy on the west side of 5th Ave)

(631) 892-3535

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 8 am - 3 pm
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(631) 892-3535

1614 5th Ave
Bay Shore, NY 11706
(1 mile north of Southern State Pkwy on the west side of 5th Ave)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 8 am - 3 pm
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Nothing! You guys are great! Thx!

Stanley L. 
Rating:
5.0

Customer did not leave a comment.

veronica B. 
Rating:
4.0

Customer did not leave a comment.

Thomas M. 
Rating:
4.0

Customer did not leave a comment.

TAMMY C. 
Rating:
4.0

Nothing

George P. 
Rating:
5.0

Customer did not leave a comment.

Stefan R. 
Rating:
5.0

Customer did not leave a comment.

ilene D. 
Rating:
5.0

Nothing, everything was excellent.

Phill R. 
Rating:
5.0

No improvement need . I was very pleased with my service.

ELIZABETH M. 
Rating:
5.0

The gentleman at the front desk, was super helpful, pleasant and fast. He provided me with excellent customer service skills.

Patricia M. 
Rating:
4.0

Customer did not leave a comment.

Ronald P. 
Rating:
5.0

Counter staff very good customer service. Attentive, courteous, and considerate. Thanks Jimmy.! Will look forward to uhaul rentals at this location in the future.!

Ray M. 
Rating:
4.0

The service was good for most part. I did encounter a situation with one of the employees giving me an attitude and acting very rude towards me, which was definitely not pleasant. However, the guy in the front desk was very polite and friendly.

Henry A. 
Rating:
2.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Estefany R. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Amparo R. 
Rating:
5.0

Nothing could be change, I was happy with experience with the Bayshore U-Haul.

Phillip R. 
Rating:
5.0

Everything was perfect

Walter K. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

elmer H. 
Rating:
2.0

Truck are very old. Staff not friendly. Date of return I called an hour before 9am to inquire fees of extended rental, he said just bring it back by 2pm. Returned it at 2pm and I was charged an extra 24 hrs, I only had it for 5 hrs. I was not advised of such fees. He was able to make it right at the end. Mike was not as friendly, he assume if truck is returned after past time time it goes to the next day. This is imperative information to be informed. Again he grudgingly made it right.

FERDI F. 
Rating:
5.0

Customer did not leave a comment.

Elvis Ramon D. 
Rating:
5.0

In this company they are excellent 👍, very good attention and excellent service

luis P. 
Rating:
4.0

AAA customer service.

Craig K. 
Rating:
5.0

Customer did not leave a comment.

CHARLES J. 
Rating:
5.0

Everything good

ANYISTEPHANY P. 
Rating:
5.0

Renting was quick and easy. Great for moves in nearby towns. I do wish the inside of the truck, where the driver and passenger sit, smelled a little bit cleaner. Otherwise it was affordable and easy to navigate. I will definitely use this service again if we move.

NATHALYE V. 
Rating:
4.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

Jose A. 
Rating:
5.0

Ninguno. Todo muy excelente agradesido con el servicio que me dieron.

ANGELDE JESUS S. 
Rating:
5.0

nothing!!!! everything was great!!! service for on top!! thank you again.

MIDAN T. 
Rating:
3.0

location is too busy as it shares with a landscape company with many trucks.

Salvatore C. 
Rating:
5.0

Nice attention for the Customers, and Nice Team

ARMANDO T. 
Rating:
5.0

Customer did not leave a comment.

Manuel S. 
Rating:
5.0

Customer did not leave a comment.

Javier D. 
Rating:
5.0

Customer did not leave a comment.

JENYFER G. 
Rating:
4.0

Customer did not leave a comment.

FLORENCE E. 
Rating:
5.0

Customer did not leave a comment.

Rudolph L. 
Rating:
3.0

Was given the wrong vehicle

ANTHONYJ G. 
Rating:
5.0

Customer did not leave a comment.

Patricia M. 
Rating:
5.0

Customer did not leave a comment.

RICHARDA S. 
Rating:
4.0

Was not happy with the pickup location being so far from original reservation location.

ALEXANDERJ F. 
Rating:
5.0

Nothing to improve. I was extremely happy with my rental. The gentleman who checked us in was very accommodating, informative and congenial.

Sandra L. 
Rating:
3.0

Customer did not leave a comment.

alcides A. 
Rating:
5.0

Customer did not leave a comment.

JOSELUIS C. 
Rating:
5.0

Customer did not leave a comment.

Vinicio L. 
Rating:
5.0

Customer did not leave a comment.

Shane O. 
Rating:
5.0

Back gate to truck hard to close , steering off on truck and made a lot of noise !

Louis B. 
Rating:
5.0

the person who answers the phone needs to be more polite ,bright and knowlledgeable

Pierre N. 
Rating:
3.0

Clean your vehicles!!!!!!! My pickup truck was filthy,smelled horrible and I found old food under the seats. I had to clean it just to get in it.

PAUL Y. 
Rating:
5.0

Guys were really helpful. Truck was clean.

Michael S. 
Rating:
3.0

It was great .that you very much helping me out with my flat roadside assistance was help full

Elmin G. 
Rating:
3.0

Customer did not leave a comment.

JAMESRUSSELL H. 
Rating:
5.0

Awesome customer service .. highly recommend!

Alfred J. 
Rating:
5.0

Excellent service!!

Karla A. 
Rating:
3.0

Customer did not leave a comment.

JOANNE F. 
Rating:
5.0

Customer did not leave a comment.

Mamie F. 
Rating:
4.0

Folks at desk were efficient. Man who helped me with the trailer was knowledgeable and eager to help.

SEANW B. 
Rating:
5.0

Customer did not leave a comment.

Kindle J. 
Rating:
3.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

JULIAG M. 
Rating:
5.0

There was a box of chocolates on the counter. It said “worlds best chocolate” it got me all excited and I was like should I? I just went for it when I opened the box it was EMPTY :(. Next time if there is a box which claims to be worlds best chocolate please make sure it's not empty. Because I love to test and verify those claims. The empty box made me sad.

ZAINUL A. 
Rating:
4.0

Customer did not leave a comment.

Railly M. 
Rating:
5.0

Customer did not leave a comment.

SHARON B. 
Rating:
5.0

Truck was noisy brake Dept probably because it's old otherwise all's good

roy F. 
Rating:
5.0

Customer did not leave a comment.

BEATRIZ G. 
Rating:
5.0

Great service .. easy, quick and no hassle… definitely recommending this location …

Alfred J. 
Rating:
5.0

Customer did not leave a comment.

Joel J. 
Rating:
5.0

The staff was easy to work with, very courteous and professional. We rent a truck once a year to move items for an annual picnic, and will use this location going forward.

Michelle O. 
Rating:
5.0

Customer did not leave a comment.

Cameron A. 
Rating:
5.0

Location and guy behind the desk were great.

LINDSAY ALEXA W. 
Rating:
5.0

Excellent customer service thank you Jesus!!

melanie B. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

great service

Armando M. 
Rating:
4.0

The office staff was helpful and processed my transaction quickly and easily. The person who delivered the truck to me was smoking a cigarette and the entire truck smelled of smoke. In addition, the truck is in need of an alignment.

Gregory S. 
Rating:
5.0

Outstanding wonderful people

lorrainna F. 
Rating:
4.0

good customer dealing

MUZAFFAR S. 
Rating:
5.0

Excelente

LUISA B. 
Rating:
3.0

Customer did not leave a comment.

Jerome D. 
Rating:
5.0

Customer did not leave a comment.

LORI P. 
Rating:
5.0

Customer did not leave a comment.

JOSEM R. 
Rating:
5.0

Customer did not leave a comment.

Jennifer V. 
Rating:
5.0

10/10 keep up the great work.

Hector F. 
Rating:
5.0

Truck had steering problem truck didn't feel safe the drive and they charge me extra fuel wasn't fear I filled up the truck

Batuhan D. 
Rating:
5.0

Everything was great. Only took a few minutes to get everything done. Started at 10am an had my stuff in the truck unpacked an to my storage place an unloaded. An brought the truck back before or a bit after 12noon. An only had to out $5 of gas back in truck. It was still full. Would use again an may have to. Lol

DAWNM P. 
Rating:
4.0

Nothing, really. I was completely satisfied, I rented a 20 foot truck to haul boxes to my new home in North Carolina and must admit it was a pleasant experience. The truck was comfortable, drove nicely and I had no problems. What more can I say?

William C. 
Rating:
5.0

Customer did not leave a comment.

Christina B. 
Rating:
2.0

The trailer was definitely old as dirt but I guess you can't make profit buying new trailers every year. Otherwise location was definitely grimy and uninviting

Benjamin M. 
Rating:
5.0

Great nice easy transaction great team!!!!!

Joseph J. 
Rating:
5.0

Excellent service

Susan N. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

ilene D. 
Rating:
5.0

I've used this location several times ..vans always clean ..Customer Service is always courteous..Jimmy is a great guy!

BUFFIEE H. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE H. 
Rating:
5.0

Customer did not leave a comment.

Brian A. 
Rating:
5.0

Customer did not leave a comment.

Henry F. 
Rating:
4.0

Good guys always try to help.

roberto V. 
Rating:
4.0

Quick and convenient.

Paul T. 
Rating:
5.0

Customer did not leave a comment.

Alicia M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top