Customer Reviews for First Step Computer LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of First Step Computer LLC

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Manuel C.
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Absolutely nothing

Salome D.
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Do not come to this business at all

Ingrid V.
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It was easy to reserve the Uhaul and to extend it. The staff was very friendly and answered questions in a timely manner. Thank you!

Fernando M.
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Customer did not leave a comment.

Darrell C.
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Customer did not leave a comment.

Javier G.
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Nothing to improve, just keep up the good customer service, Margarita and Julian did a really good job!

Kenneth O.
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$1 per miles a little bit too high

Francis F.
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rep was inept, needed to repeat the process several times. Took an added 30 mins to get out of that place.

John A.
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Very accommodating and professional staff. Did everything needed to make sure the experience was top quality

RAHNE T.
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Customer did not leave a comment.

DAVID F.
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The drop-off routine was tedious. I thought I would just drop off the truck and go but I had to take multiple pics and complete data. Perhaps you shouldn't rent it again before an employee does all that work.

Javier L.
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Fast and easy transition in and out as 1-2-3 thanks

Lauren A.
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Customer did not leave a comment.

RICKY M.
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Customer did not leave a comment.

Mariano G.
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Customer did not leave a comment.

Htun H.
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Keep it up

Maria N.
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He was very helpful & courteous. Truck was in excellent condition & clean.

NATALEE M.
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The absolute best customer service here at this Uhaul rental. Super sweet and kind personnel.

JOHN A.
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Very good quality and excellent service. Quick response and friendly attention, Margarita and Fabian are wonderful persons. I used U-Haul pick up rented for 5 hours and everything was satisfactory. Thank you for your service.

VIPIN V.
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Very Cooperative and prompt response.

Paul P.
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Excellent service and well organized!

ROBERT S.
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Customer did not leave a comment.

arun P.
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Customer did not leave a comment.

Paul P.
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Customer did not leave a comment.

Vanessa M.
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Use RFID to track vehicle location to eliminate return process.

Rafael P.
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Excellent people know their job. And nice people. Helpful and friendly

Robert S.
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The Gentleman assisting me with the trailer rental was informative and through, he went over everything about the towing of a trailer. The next time I need to rent a trailer of truck I will ask for the rental to be from First Step Computer (U-HAUL) . I thanked him for his help. Please keep this place open as a U-HAUL location.

FLAVIO H.
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Customer did not leave a comment.

Gabriel D.
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Excellent customer service!

ERNEST V.
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No improvement necessary. Margarita is fantastic!!

Maria O.
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Customer did not leave a comment.

ALMA C.
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, excellent site excellent service

Francesca R.
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Customer did not leave a comment.

JESUS L.
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Great customer service and very fast and knowledgeable service

RONALD P.
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Customer did not leave a comment.

Denise M.
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It's fine

EDWARD A.
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Customer did not leave a comment.

Abdulrahman A.
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Customer did not leave a comment.

CORBIN M.
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Customer did not leave a comment.

Joseph A.
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Customer did not leave a comment.

khachatur A.
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find another person to run the location, because the guy who i rented from called me several times after 10pm just to yell at me because the truck i rented got return to a near by location due to a misunderstanding.

John Robert S.
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Top notch experience. Employees were very knowledgeable, extremely cordial, informative, and helpful. They are equipped with newer vehicles, and they stay open until 9 pm... which is later than other truck rentals in the area.

Miguel T.
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Customer did not leave a comment.

Dolores B.
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Customer did not leave a comment.

OLGA S.
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I was very happy with the customer service and the condition of the equipment.

Alex B.
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Julian was awesome... so polite and professional. I’ll definitely use this location. Best experience I’ve had at a uhaul entity

SUSANA V.
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Great customer service

Benton B.
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Customer did not leave a comment.

Roberta V.
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Customer did not leave a comment.

Silvino T.
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Thank you for your service.

janet F.
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Was not open at time of pick up and signage states open at 11:00am when my pick up was at 9:00 am

Kathleen C.
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The people here are SOOOO accommodating and helpful. They really go out of their way to be helpful.

Cristal E.
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Customer did not leave a comment.

James P.
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Customer did not leave a comment.

Rhonda E.
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The location that I picked up the rental from they were very very nice and very professional on how they do there business they were very helpful on the rental also I was almost a half hour late because I got lost and they closed at 9pm and they helped me even after they were closed for the night I thought that for them to re-open there doors for me was totally awesome I will tell everybody how there customer service was a 110% GREAT. Thank you so very much to be great people and very helpful.

Jesutito S.
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Pleasant dealing with the staff.and

Deborah G.
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Customer did not leave a comment.

Mahyar D.
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Customer did not leave a comment.

Consolidated S.
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Customer did not leave a comment.

Consolidated S.
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Customer did not leave a comment.

Jeffrey J.
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Customer did not leave a comment.

Anthony S.
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Not much to improve. Service is good

David F.
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U guys are great. Love you

robert V.
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Customer did not leave a comment.

Rebecca T.
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Customer did not leave a comment.

Juan A.
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Great customer service. Easy and fast transaction. Hassle free. Highly recommended.

Cazondra J.
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Too expensive for one day one use not worth not worth it

Cesar D.
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I didn’t catch their names but a very polite couple helped me and accommodated me so so well. I highly recommend this place if you need a uhaul.

Geraldine O.
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Customer did not leave a comment.

Gloria F.
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Customer did not leave a comment.

Kathy G.
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Very friendly and very helpful I would definitely go there again if I ever need a U-Haul

Richard R.
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It was weird how it was set up but I was able to get the truck and get out. I had just never experienced picking up a truck and not having a store to purchase more moving supplies. I ended up having to go to Target to buy what I needed.

George B.
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The mileage rate was outrageous at 80 cents a mile. You advertise the truck for $20, but you make your money in the excessive fee for the miles driven. It feels like a bait and switch tactic

ERICK Duran D.
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The feont windhied Was dirty, the buissness had to other things going to focus on the UHAUL service. I will seek another hauling company in the future.

Susan J.
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Smaller operation but is opened later, until 9 pm. , than other locations. Very nice and helpful staff!

Chris A.
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Margarita was very nice and polite. Will come back here when I need a truck.

grace perdomo J.
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Customer did not leave a comment.

Takashi O.
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Customer did not leave a comment.

APRIL BETH B.
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Well nothing really. Im just glad to be able to use the service so i can move. Thank you .

Anthony H.
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Customer did not leave a comment.

Barbara S.
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Customer did not leave a comment.

Edward G.
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Nothing. All good.

Micaela M.
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This was a great experience! They were very helpful and accommodating to our request and needs. I would truly recommend this location to rent a U-Haul. Thank you for your kindness and quick attention to our needs.

Sylvia H.
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Very knowledgeable and friendly!!

Ronald M.
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Great customer service.

JOSE V.
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Customer did not leave a comment.

Tawhnee A.
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Customer service was very good.

NELSON N.
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Great customers service

Susana V.
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Customer did not leave a comment.

SHIRLEY R.
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Customer did not leave a comment.

Cynthia B.
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Customer did not leave a comment.

TERRY G.
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Nothing - I received excellent customer service -- job well done!

Pedro G.
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Customer did not leave a comment.

Dario C.
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Customer did not leave a comment.

MARTHA R.
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Very expensive

Fred E.
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Stop nickel and dimeing customers .. Leave a better flat fee not charge per mile make it more afordable .. I spent $200 moving my stuff from van nuys to Covina.. I shouldn't have to pay nearly as much a flat fee or affordable fee would be way better..

Everardo R.
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Excellent service..! We will return soon!

Jerry Y.
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My rental experience met all my needs and expectations.

Amy R.
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Have a better sign outside of the store for Uhaul (sign seems like a computer store)

DEREK K.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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