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JOSEPH C
Customer Reviews for First Step Computer
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The People very friendly and helpful
PEDRO HThe location was a computer repair shop and was packed with old computers, printers etc, This made the location have a smoothing feel to it
RUDOLPH BThank you very much, This is first time to use u0haul at this time. I recommend to use this location. Their are so kind and make me so confortable. Thank you and Best Regards,
JEONGTAEK HThey got it in control they do good work and I will be back thank you so much for your help
VALERIE YThere is too little gas in the tank. I have to refuel twice in 6 hours. It is a waste of my time. I have encountered this situation twice! Can I have a full tank or more gas when I pick up the car?
CHUNXING LWow Such good service
KRIKOR MBoth ratchets on the trailer were corroded and got stuck a few times and needs to be replaced
Michael AFuel was 1/8. I gave the truck back with 1/8 and U-haul is trying to charge me for it. U-haul has been my priority when it comes to moving not anymore!
TYLER HThe service was excellent
JOSE CGreat customer service very helpful and very friendly
Reginaldo UI have used uhaul for a long time sometimes 4,5 times a month and never had an issue, get the truck,, get the insurance, take pics, return it move on, this guy literally got a microscope looking for a flyspeck telling me this wasnt there, I have never inspect or nobody else have inspect the vehicle before or after return like that. He pointed out something that I cleaned with saliva and he said you can still feel it noobody knows if it was or wasn't since we didnt inspect every millimeter they tried to tell me I had to pay extra $150 or more I mean I had the truck for 3 days I didnt know I need to have it professionally detailed, I will never come to this location
JUAN AWould definitely use again.
Joseph OI wasn’t able to adjust the mirrors.
CRYSTAL CThe gentleman who took care of my rental was extremely pleasant, knowledgeable and helpful. It was a pleasure doing business at this location,
Glenda FThey are always happy to help! Family friendly business! Been going to them for years!!
SYLVIA EIt was a very stressful day the employees at the U-Haul were very, very nice and made the transition renting the truck and the dolly and everything very easy for me. I would use them again.
AMANDA OGreat service. Easy check in and check out.
OTONIEL LFriendly - thank you!
KEITH WSuper friendly customer service and at the same time I was in and out in a very quick time!
GARY ANothing everything was great! I had an emergency the morning of my rental & they called to to see if I was still company they said no problem. Everything went smoothly! Thank you.
APRIL EHappy with service helped by staying open just in time to get what we needed
BIANKA RPut some candies in the cabin
LUIS DThe rental, the experience and the return was awesome 😎 Thank You U-Haul. I’ve been using your company to help Me move for 3 decades now, this recent Move was the Best!!! Thank team… Alohaz
Brian JGood price
CHENG ZNo improvement
ERNEST Vwill use this location in the future
ANTHONY MThe store could be more organized and the truck could be in an accessible location instead in the very back of the location.
MELINDA WCharge less
ANA GFriendly and fast service
ROGER EGreat customer service. Very easy to get in, get a truck and go.
BRANDON JThe representative was respectful and helpful. I will definitely return to this location for future service.
ROBERTO CThank you service was perfect
JASON HCustomer service outstanding (thorough explanantion of terms), not surprised that the equipment followed suit. Upon com- pletion task and return process (article left behind and promptly returned) check-out process AGAIN, very thorough and timely.
SHEBA AI assume this equipment was rented by the hour based on the questions asked. We were given a rate from 9am-6pm. I rented the equipment from 9am-1:30pm but no discount was given. If the rate was given by hours then a discount should have been given.
David VFaster service
JOSE RGreat easy check out. Truck handled very well for entire distance bo problems at all. Great suspension, great ac, great tire traction. Thank you team!
Navinder SEverything was fantastic
Uriel VNo improvement needed great customer service
Angelo WReally nice and helpful
Eric ZNothing to do better, service, reliability and price were 10/10. I got quoted 6k for movers and I choose U- haul instead and I’m so glad I did.
john dGreat service
Felipe JAs said above - too hard to find!
Mary LGreat experience.
Gerardo RMe sentí muy confiada de su profesionalismo y muy claros en todo super rápido me atendieron. Gracias
ANGELICA GExcellent service
IRMA MThe representative was bery helpful and cordial
Primrose BJulian us excellent in customer service
IRMA MCustomer service was terrible, old worn out trucks and the place of business smelled like rotten eggs and looked like hoarding was present. Never again.
Malinda MThese are the most friendly, considerate, kind-hearted people on the planet! Consider yourself lucky if you get to do business with them.
Velma SI don't do digital contracts, I want a printed copy handed to me at the time of rental
DAVID RNot knowledgeable about nothing. He’s store was disgusting.
Patricia PCouldn't improve, a great pleasure to work with.
bill hPUES SIGAN ASI CADA VEZ QUE RENTO TRAILA ESTOY CONTENTO CON LOS SERVICIOS DE UHAUL
jose mNo improvement needed they were very friendly and helpful
GLORIA R