Hard to get into with the truck. Parking lot is not friendly for Manuvering big vehicles.Brandon R.
Customer Reviews for Five Star Storage of Van Alstyne
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Amazing group to work with !! 5 ðŸŒŸðŸŒŸðŸŒŸðŸŒŸðŸŒŸROBIN WHITE G.
Customer did not leave a comment.LAKISHA G.
Very FriendlyStuart D.
Wipe the interior of the truck after each use. Debbie is wonderful. I've continued to return to Five Star Van Alstyne mainly because of her.Faye A.
Customer did not leave a comment.Thomas C.
everything was good!Carmelo C.
The employee hooked the trailer up and said we were goof to go. We got out and checked it and lifted the trailer right off the hitch, we had the wrong size ball. Luckily we checked or we would've lost the trailer driving down the road.Zane M.
There was a slight problem with the truck in that the front windshield has something on it that really interferes with the visual field when driving into the sun or bright lights. I tried washing it at the gas station and it will not come off that way - needs something stronger to clean it - but it does appear to be removable.Judy C.
Customer did not leave a comment.Kendra A.
It was all greatKenneth K.
Customer did not leave a comment.Dan K.
Customer did not leave a comment.PHILLP E.
The rental place was supposed to open at 9 but no one was there by 9:45 when we left. The truck was dirty and felt like it was going to fall apart. The alignment was completely off and it was difficult to drive. I would never use the app again. Using apps are supposed to make things faster but it took 30 minutes to be able to actually get the process done. It would have been faster to check out with the location person themself had they actually been there and opened when they were supposed to.Amanda C.
Customer did not leave a comment.KENT L.
I can't think of anything that improve at this location. The staff is friendly and down to earth. Fun to talk toEdward C.
Ease of service.Brian L.
Customer did not leave a comment.Bryan T.
Customer did not leave a comment.Tiara F.
Debbie was very helpful and instructed me how to hook up the trailer I was renting. I like the convenience of renting the trailer for 4 hours with the flexibility you offer. I wish your interstate rentals were competitive.mary G.
Customer did not leave a comment.Larry T.
Extremely good /awesome customer service!Michael W.
Customer did not leave a comment.Charlene H.
Customer did not leave a comment.Roland C.
Customer did not leave a comment.Raye F.
In and out with very personable serviceStacy W.
Customer did not leave a comment.Kaylee D.
Customer did not leave a comment.VICKY C.