When I reserved the U-Haul it said I would have to pay just over $1700 upon pickup (I have the screenshot to prove it) yet I was charged over $1900. It was for "taxes" they failed to include in the payment upon pickup price.Brandon T.
Five Star Storage of Van Alstyne
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Van Alstyne, TX 75495
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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This is the third time I ordered an appliance dolly and uhaul did not have one with my truck. No call, no email nothing to tell me I need to make other arrangements to move appliances. How is that even possible?Christopher J.
clean the uhaul before next customer. also make sure it's full before a new customer uses it. i got it at 7/8ths and had to return it full so i had to pay for an 1/8th of gas that i didn't even use.Jayson Y.
I have no problem with the U-Haul dealer. I picked the truck up from the problem I have is with U-Haul themselves, paying for A rental that says by the day and when you find out it's only 12 hours not 24 hours that becomes a problem U-Haul has gotten excessively greedy and you can't keep the truck for as long as you need because the contract is only for 12 hours having to pay for excessive rental fees, excessive insurance and over excessive mileage is absolutely ridiculous. U-Haul needs to wake up and stop ripping people off.Michael T.