I will never return the truck to this location. Very difficult to find, the office number impossible to see. I return the truck on sunday (instead of Monday) and I left the truck in parking spot. Left keys in the mail box. Left 3 messages. They call me back 2 days later, asking me when I returned the truck. Later I got a message for an extra charge for extra miles. They never told me there was an extra charge. And the extra miles were mostly the km I had to drive back from pick up location. Very bad experience, this time. Next time I book the truck i want to get it at the location I choose for both, pick up and return. Otherwise I will cancel the booking.VITO C.
Customer Reviews for Florida Candy Factory Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Remote location, no access to keys, no customer support without multiple phone calls. Keys were never in padlock container, keys were located in drop box from previous rental. Well over an hour dealing with this, the delay made me miss an appointment.Duane C.
I never got the dolly or any furniture pads . They advertise it as 19.95 but have a ton of hidden feesEMILY F.
Customer did not leave a comment.Scott E.
Customer did not leave a comment.Joseph G.
Thank you so much!!Patricia Lynn V.
Customer did not leave a comment.Tommy B.
Customer did not leave a comment.Evan F.
Provide a u scan to this location immediatelyWalter C.