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GRACE A
Customer Reviews for Fonda Dairy Bar
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Beyond excellent service will always do business at this location.
Bradley RAlways fast and easy rentals. Location is very convenient.
ALBERT GMake sure tires are good especially in the winter
CHERYL AThe man who runs the store helped me tremendously made sure the trailer was the right size and gave great tips on loading. Thank you
THOMAS GAll ways great service at the Fonda Uhaul . Much appreciated..
JAMES WJim makes renting UHaul equipment simple and easy. Great customer service. The ice cream is pretty good there too.
ERIC RVery helpful and friendly. I will definitely use this location for any of my future rentals.
JEREMY HI couldn't tell you of any improve to make anything any better because for me it was to my satisfaction and I recommend their service highly
carmen MJim was an absolute blessing to work with and really went above and beyond to make sure i had a great experience with UHAUL and everything was up to par. Pick up and drop off were so easy at this location and i am so appreciative for the speedy but thorough booking, pick up and drop off. Jim is an asset to UHAUL for sure!
AIMEE JSuch a smooth and easy experience.
Anna OKeep up the great work
Mohammad BThey need to mark their key drop slot as a key drop slot.
theodore rI keep returning to this location, because of excellent customer service by Jimmy
MOHAMMAD BJim was great, we will def rent from him again. excellent transaction.
PATRICIA AThe owner, Jim, was spectacular. He went well out of his way to help arrange the rental. His involvement made this into the best interaction I have ever had with renting a vehicle.
BRADLEY MThe fair in town was causing major traffic issues throughout the weekend, and the gentleman running the place was gracious enough to give me a heads up and arrange an alternative pick up time to avoid that mess. In and out in a minute or so!
CHRISTOPHER JGreat Rental Facility
jim lHelped me load the truck was very helpful. Thanks so much!!!
Thomas LBest customer service with Jim
JOSHUA JKeep it up, all good 👍
Mohammad BJim was extremely helpful and professional with the customer service
Mohammad BBest Rental Agency Ever
jim lFonda NY U Haul is First Class
jim lNot a thing, Jim was amazing at customer service.
Gwendolyn SDrop off was supposed to be open at 9 AM. Got there at 9:45 no one around. I am disabled Wasn’t. unable to Take the trailer off myself. I had to hang around until. I was able to find a stranger to give me a hand. to help me. Take it off. Very unsatisfactory. My back is still killing me. trying to remove the trailer off my truck. very unsatisfied.
RICHARD WExcellent Dealer
jim lBest U Haul in upstate ny
jim lThe owner was easy to work with, responsive, and helpful. Would rent from him again in a heartbeat!
Joseph GExcellent Dealership
jim lstupid expensive advertised $60 less than actual price online.
alyssa gJim is great at what he does. I have used his services multiple times and cannot say enough good things.
JOEL BExcellent rentals, pick up and drop off
jim lCustomer service was excellent. Very helpful and accommodating. The truck however was wet inside so I have to lay down tarps. The cab of the truck was disgustingly dirty. You stuck to everything. The dust on the dash was so thick. It smelled like smoke. I couldn't wait to return it.
Michael oThe steering on the truck was a little loose. That truck should probably be retired soon. The manager of the location was good and helpful
GEORGE DOwner jim excellent to deal with. Would deal with again Ty for your help
George CBest all.arounf dealer
jim lHeadlights went on and off like there was a short in them. While driving
Jessica WLove working with Jim at the Dairy Bar in Fonda. He's always helpful and accommodating.
megan sThere was garbage left in the front of the truck when we rented it, and equipment left on the back of the truck ( which we didn’t mind we ended up using it since it was there). Miscommunications with owner and Uhaul company, these issues I thought were resolved until they kept trying to charge my card for more money for which I have no idea what. Just wrote the company to try to solve the issue. Might I add this was not an ideal place to send me for a uhaul in the first place with the fair going on. Would not recommend.
Cherokee SFonda dealer is top shelf. Excellent in every respect.
jim lService was extremely good and staff was helpful and customer oriented. Kudos for this location! Thank you for helping.
Luis LEverything went well.
Sherri VVery friendly and helpful. 2nd time I rented from them, and definitely will again.
Ashley GExcellent in every category
jim lVery good service.
Robert KEverything was great. Jim Squillace was very helpful.
James BGot hooked up and on my way in a timely manner. Great service.
Randal SThe gentleman that was there was very helpful and accommodating. We have rented before from him. Great guy.
RICHARDJOHN PJim was very easy to work with. He made very helpful suggestions
Mary GFANTASTIC service!!!
Paul PNot Mitch a top notch Huallaga dealer
Terrys AVery friendly, personable, and so helpful. Would definitely go back and recommend to anyone. Service was absolutely wonderful.
Teshia SNice people but trailer had not been swept out prior to my pickup. Didn’t notice it until I started loading but there were a couple small spots of wet “mud” and straw on the trailer floor that wouldn’t brush out easily with my gloves. Pretty gross and not sure if it was just mud - could have been something else? Otherwise everything was fine.
Erik JVery good customer service. Best of all you're rental centers very satisfied with my rentals.
Wayne KExtremely easy rental process very nice people to deal with.
William B