Jim was super helpful and accommodating to get us through our move! Will always use his location!
RACHEL J
Customer Reviews for Fonda Dairy Bar
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I wouldn’t change anything. Jim was on the ball making it happen for me. Van going out of his way to make sure I had the right size truck. Thank you very much.
CLAUDE LOwner was on a family get away and made my reservation...shows he wants to work...too bad the mooches on food stamps and SNAP could not work to eat!
STEPHEN KThis is the only location I will ever use again! I have had some negative experiences with other locations and NEVER this one! Jim is absolutely amazing, accommodating and kind. We use this location every year to haul 22 trunk or treat car decorations. He has made what use to be a dreaded task, easy and seemless! Thank you JIM!
AIMEE JNot a thing.
Tom DAlways a pleasure dealing with Jim
ALBERT GGreat communication! Very helpful owner/manager! Convenient location! 👍 ⭐️⭐️⭐️⭐️⭐️
Dan EVery accommodating, would do business again
TERANCE BFriendly and accommodating staff
MICHAEL AThere actually was no one there when we dropped off the truck.
Joann PJim was absolutely the best Uhaul renting experience!
JESSICA LThe people we spoke to were friendly and helpful.
MICHAEL Tgreat customer service, will use again
RICHARD KNo improvements needed. The owner was helpful and worked with me in continuing to use the equipment for more time than I originally planned.
JASON BJim is a great guy. I would recommend this location to anyone.
JONATHAN JJim (owner/manager) is a great guy to work with. Knows exactly what he is doing. Would highly recommend to anyone.
JORDAN DGreat experience! Definitely recommend renting from the Fonda Dairy Bar location!
Marianna PNone that I can think of.
DAVID MExcellent communication! Helpful staff!
CRAIG KGreat customer service
Mohammad BVery easy and accommodating experience
ANTHONY GI pass a lot of uhaul locations, on my way to Fonda location ,excellent customer service it's worth the drive there.
Mohammad BJIM went above and beyond to help me with this first time rental!!! I would highly recommend using this location in the future!!
PERRY JBeyond excellent service will always do business at this location.
Bradley RAlways fast and easy rentals. Location is very convenient.
ALBERT GMake sure tires are good especially in the winter
CHERYL AThe man who runs the store helped me tremendously made sure the trailer was the right size and gave great tips on loading. Thank you
THOMAS GAll ways great service at the Fonda Uhaul . Much appreciated..
JAMES WJim makes renting UHaul equipment simple and easy. Great customer service. The ice cream is pretty good there too.
ERIC RVery helpful and friendly. I will definitely use this location for any of my future rentals.
JEREMY HI couldn't tell you of any improve to make anything any better because for me it was to my satisfaction and I recommend their service highly
carmen MJim was an absolute blessing to work with and really went above and beyond to make sure i had a great experience with UHAUL and everything was up to par. Pick up and drop off were so easy at this location and i am so appreciative for the speedy but thorough booking, pick up and drop off. Jim is an asset to UHAUL for sure!
AIMEE JSuch a smooth and easy experience.
Anna OKeep up the great work
Mohammad BThey need to mark their key drop slot as a key drop slot.
theodore rI keep returning to this location, because of excellent customer service by Jimmy
MOHAMMAD BJim was great, we will def rent from him again. excellent transaction.
PATRICIA AThe owner, Jim, was spectacular. He went well out of his way to help arrange the rental. His involvement made this into the best interaction I have ever had with renting a vehicle.
BRADLEY MThe fair in town was causing major traffic issues throughout the weekend, and the gentleman running the place was gracious enough to give me a heads up and arrange an alternative pick up time to avoid that mess. In and out in a minute or so!
CHRISTOPHER JGreat Rental Facility
jim lHelped me load the truck was very helpful. Thanks so much!!!
Thomas LBest customer service with Jim
JOSHUA JKeep it up, all good 👍
Mohammad BJim was extremely helpful and professional with the customer service
Mohammad BBest Rental Agency Ever
jim lFonda NY U Haul is First Class
jim lNot a thing, Jim was amazing at customer service.
Gwendolyn SDrop off was supposed to be open at 9 AM. Got there at 9:45 no one around. I am disabled Wasn’t. unable to Take the trailer off myself. I had to hang around until. I was able to find a stranger to give me a hand. to help me. Take it off. Very unsatisfactory. My back is still killing me. trying to remove the trailer off my truck. very unsatisfied.
RICHARD WExcellent Dealer
jim lBest U Haul in upstate ny
jim lThe owner was easy to work with, responsive, and helpful. Would rent from him again in a heartbeat!
Joseph GExcellent Dealership
jim lstupid expensive advertised $60 less than actual price online.
alyssa gJim is great at what he does. I have used his services multiple times and cannot say enough good things.
JOEL BExcellent rentals, pick up and drop off
jim lCustomer service was excellent. Very helpful and accommodating. The truck however was wet inside so I have to lay down tarps. The cab of the truck was disgustingly dirty. You stuck to everything. The dust on the dash was so thick. It smelled like smoke. I couldn't wait to return it.
Michael o