Customer Reviews for Fort Ashby Camper Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Fort Ashby Camper Sales

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WILLIAM M. on

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william p. on

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Cheryl K. on

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All of it was a great new experience....loved the emails....ive rented uhauls in past lots of times...but never emails...so that was a great extra bonus

Larry B. on

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Susan J. on

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I do not think this was their issue at the local level, but I arrived at the location having ordered a 5 x 8 and there was only a 4 x 8 on the lot. This made our packing & moving MUCH harder. What was even more frustrating was that I had to go a hour away from my location to find a 5 x8 trailer! I was shocked to not find ANY availability any closer and then to arrive and not have the correct trailer waiting for me was very irritating. The store manager was extremely helpful and polite. I do not have any complaints about his professionalism at all. I was very surprised at Uhaul's lack of product in our Eastern Panhandle area extending into the greater Winchester, VA area.

jessica s. on

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Make sure equipment is checked back in, in a timely manner. I received an email stating that the equipment I rented was not returned. I returned it the same day I rented it but it took almost 4 days for the location to check it back in. My advice is to make sure you return whatever you rent from them during business hours so they can see the items returned.

Brian S. on

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Dana B. on

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I requested a truck rental at a location in my town and was sent 20 minutes out of my way.

Ricky L. on

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Nathan P. on

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Lance E. on

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the location did great, but U-Haul did not. they could not get what I wanted, so I had to take WHAT I COULD GET. uhaul booked what I wanted then canceled later, but the location did a great job

Donald M. on

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Gerald S. on

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I had gotten an email about not returning the equipment, I don't understand why since I dropped the truck off a day early.

EARL B. on

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The facility that I rented the truck from was terrible. I've used uhaul a lot in the past and never had a uncaring and been blown off the way I was at this location. The truck wasn't really checked out mechanically like it should have been. Our truck had power steering issues that really delayed us and made us loose valuable time.

George H. on

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ROBERT S. on

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There's nothing more that can be done to improve our Uhaul experience at this site. Everything was exactly what we needed!!

Cyndee C. on

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Everyone was very nice, very helpful.

Gerald S. on

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Gerald S. on

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Shannon W. on

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I was really impressed by the friendly staff. It was also very nice to ride in a new, clean and well maintained truck. I would definitely book a U-Haul through Fort Ashby Camper Sales again and will certainly recommend them to others!!

MELISSA C. on

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