Customer Reviews for Fort Gordon Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Fort Gordon Self Storage

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Samuel R. on

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Great experience. Very happy customer.

Kristy B. on

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Customer did not leave a comment.

Andrew M. on

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Mark M. on

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Renata R. on

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Clinton V. on

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Rebecca B. on

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Well, there was one hiccup when i was supposed to be listed as 24-hour pickup but wasn't, so i had to wait until the office opened, which put me at risk of missing my movers. Other than that, my experience was really good.

Delores B. on

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Great location.

Jonah N. on

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JANISE H. on

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It was 25 minutes away from my destination. When I asked about miles overcharged they said I was already charged and wouldn’t be credited my overage, exact opposite of what the owner told me at pickup. I’ve used Uhaul many times this was terrible customer service.

jackie W. on

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Jacquline Y. on

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Ruben R. on

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Professional, Kind and very good customer service!

WENDI N. on

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Great Service !! The location is a little dark, but overall I would definitely use this location again!!!

TIMOTHY D. on

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Have equipment in the vehicle ready to go per contracted time.

Elizabeth W. on

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Trash in back of truck and cab was not clean. This was not pick up location I requested and confirmed. Attendant was nice and all but did not check out truck with me; granted it was raining. No one else was there so she was not that busy.

Kevin B. on

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madison H. on

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Carmen L. on

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Sales staff to be better informed/communicate because they removed equipment from the truck before it was taken off my check in and had to wait even longer than usual.

Melissa W. on

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Fredrick H. on

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Emilie M. on

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Michele & Herb!

SEAN M. on

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NICHELLE C. on

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Nothing, the customer service was outstanding.

Emilie M. on

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Saul A. on

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Very convenient location close to Fort Gordon, there are no negative comments.

Craig T. on

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James R. on

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only issue was that I had asked for the smallest trailer but got a 5X8. did not realize it till after the move.

Jose C. on

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Melvin M. on

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I went on line to reserve a 10ft truck not knowing they don't come with a ramp. When I went to pick it up I told them I was just going to pick up tool box . U would think they would let me know that they don't come with a ramp after me specifying, but no and I couldn't even my money back so I can go somewhere else to rent the proper truck because they didn't have one in stock... I was gping to rent a storage unit for my box there and Im glad I didn't !!!! I bet if it was them that didn't get the service they needed they wouldn't raised hell for their money back, I didn't argue the issue I just walked away.....

SHAWN C. on

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Excellent staff, cost effective, clean and secure. Only negative is you must use locks provided by the facility and not your own.