My truck was full of junk from the previous customer, there was broken furniture, microwave, bed frame, glass, and clothes. It looked like someone trashed it before they returned it. I was unaware the furniture was in the back as the checkout link doesn’t ask to take a picture of the storage just the back of the truck. I rent from U-Haul regularly and have never had this experience or have thought to look in the back to make sure it’s empty. It was extremely frustrating and caused issues in my plans as I had to dispose of the trash so I could move.
Alexander V
Customer Reviews for Four Brothers Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly service and felt they were there to help assist in anyway so I rate it a 5 star experience. Other Uhaul places in the area didn't have anything available and one was quite rude by hanging up on us. But this place came through and saved the day.
JOSEPH Rthe truck was dirty & full of trash.
HAILEY RWhen renting the truck it wasn't explained to me I would be charged by the mile. The price I was quoted for a 24hr rental doubled after checkout.
CHARLES WAlso I informed the U-Haul representative at the drop off location about heat not working in he said they will make a note and have the mechanics check it out. In contact the local branch in California we’re I picked up the truck at.
CEDRIC B