Customer Reviews for Franks Truck & Automotive Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Franks Truck & Automotive Repair

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MARKANGELO F.
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Customer did not leave a comment.

SYNTHIAJANE P.
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Very convenient location, vehicle was in surprisingly excellent condition compared to previous Uhaul rentals. Frank's made the process easy, allowed after hours drop off with no hastle or requiring it be dropped off earlier than I wanted. Recommend franks as an excellent vendor for Uhaul rentals.

Shenecia C.
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I arrived at the pick up location and had to wait over an hour to rent the uhaul equipment and the Agent on duty left for the day to go to a Dr. appointment and that was a major inconvenience and she didn't even care. I felt as though as a paying customer she should of been there as requested.This is poor customer service and it should of been handled differently. It's uncalled for and the same day I got the truck is the same day I was moving from Va to North Carolina and it set me back 2 hours and it was an overwhelming day and also we didn't have that much sunlight. Being rushed is not acceptable and the lady never showed up until 4 and my appointment was at 230.

Cierra R.
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Customer did not leave a comment.

George T.
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It was a garage and the mechanics said the lady that handles U-Haul's was not there. But they were very helpful and help me unhook the trailer.

Eric D.
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Franks Truck & Automotive Repair was a bit out of my way (this is where UHaul sent me after my primary location did not have the equipment I needed); however, the friendliness and helpfulness of the staff was awesome. The friendliness and helpfulness more than made up for the inconvenience.

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