The representative was friendly, patient, and maintained a professional attitude throughout the interaction. However, he didn't seem very familiar with the process, and it took about 30 minutes to complete the reservation. The system also required him to re-enter all of the information I had already submitted online, which made the process unnecessarily time-consuming. That part of the system really needs to be streamlined. Additionally, the system would not allow me to complete the vehicle inspection, so the representative sent me on my way without documenting photos or verifying the mileage and fuel level. The vehicle itself was very dirty, and when I returned it, U-Haul attempted to charge me for its condition, even though it was already filthy when I picked it up.
Maya L
Queens Beauty Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Midwest City, OK 73110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very friendly
Chris GHad no problems at all.
REBECCA ALocation management is terrible
Adam GI was charged for a Dolly they have failed to refund it ...
Swanya H