Customer Reviews for Fred's Alignment & Service

THANKS FOR THE GREAT SERVICE

I dropped off after hours, so I didn't get to meet anyone there. But, the location was easy to find and had great signage.

Very good, informative and kind!

GOOD PEOPLE TO DEAL WITH. VERY HELPFUL. THANKS

GOOD PEOPLE TO DEAL WITH. THANKS SO MUCH!!!!

Great customer service & friendliest people you can rent your moving needs from , highly recommend

GREAT PLACE TO DEAL WITH. THANKS

Neither employee was wearing a mask or adhering to any safety regulations. They were unprepared, and it took a long time for the trailer to be hooked up because the employee was unprepared. Upon returning the rental, no one was there. I was glad that I would not have to interact with anyone who was not being safe, but I still wanted to make sure everything was fine to drop it back off.

Use them twice and very happy. Great people

Needed more hand trucks for moving, they were out when I was there

Very convenient in the Knoxville area if your moving a student. Close to campus.

Employee at the location gave me the key and told me I was good to leave the parking lot in the truck, and then called 30 minutes later and told me I needed to bring the truck out because it was not checked out properly.

All went well. Easy location for downtown pickup and delivery. Fred was easy to work with.

Be specific where to drop off the trailer as it needs to go in a lot across the street from the facility. The owner was very helpful in backing my trailer after I pulled into the wrong lot.

The representative was very nice and took care of me immediately.

There were some issues getting the correct truck while using the mobile pick up, but Mr. McCollough cleared everything up and was very helpful. I would definitely recommend renting from this location.

Truck was clean, and ready to go on arrival. Very quick and no hassle rental. Very professional place to rent. Great job.

You all were fantastic to deal with.

Couldn't really park any were and they charge me extra to my card

Trailer was late for pickup. Hard to pull in and out. Didnt add military discount on my bill

Everyone was friendly and helpful and got in and out quickly. Thank you.

GOOD PEOPLE TO DEAL WITH. BOB WAS GREAT!!!

The gentleman that checked us in was very nice and helpful. We locked are keys in the uhaul. He went out of his way to find them and help give them back.

There was no personal instruction or inspection of the truck. It would have been nice to have someone provide a brief review of it and show me that the items I ordered had been put inside the truck.

I found the staff friendly and the truck clean. Although the selection of 10 foot trucks was limited. Probably due to the convenient location but small lot.

Lighter / charger did not work; not cool for a long haul. ?? We has to purchase a charger en route.

The smoke was horrible. The staff not friendly or helpful. The truck back was sticking so I couldn't even do two loads and finish what I needed to do and the front driver's door wouldn't always close even with slamming it like they said needed to be done so I felt unsafe driving.

Not much from the outside but what a great reception room inside and everyone was so nice; what is new for knoxville! Though the drop off location was far away from the apartment address I delivered furniture to

Great service.

VERY GOOD PEOPLE TO DEAL WITH THANK YOU

Helpful and friendly owner

Not many places to park when picking up

My reservation didn't show up on their computer. Luckily they had a truck available. Company didn't communicate well about drop off and were busy running their own business on top of the uhaul side job.

Very easy drop off process. One of the employees saw I was having trouble parking and he helped park the trailer for me

First you can take care of this customer, I have a couple of issues was advised by staff on duty to call manager which I did on the next day since it was a Sunday and they were not working. I called they were not available at 12:36 pm but a message was left but never returned to discuss my issues.

Received a friendly greeting and was on my way to lunch after a moving morning! Couldn't ask for better. Well-located and easy to find. I recommend!

We picked up and returned during business open hours. Great customer service!

Gentleman at the location helped a lot. Good experience.

Great American Patriot! Would be happy to do business with him again!

I did not get the code to get the keys from the email/ text. Thankfully the people on site gave me the code so we could get the keys.

I did not ask for furniture pads and I did not ask for 2 dolly's I was charged a extra 15 dollars . I will not rent from uhaul again.

Fast check-in and super friendly staff!