Customer did not leave a comment.
PHILLIP S
Customer Reviews for Freeman Parrish Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy check in and check out
ROWELL SFriendly “turn-key” service. Would use/recommend again.
WILLIAM BMy request included a dolly that they didn't have.
FRANCISCO BThey were friendly and professional.
JEREMY KEmployees were very courteous and helpful
RICHARD DThe staff was the best!!!
Annie MGood experience...
HAROLD MStaff was friendly, courteous and professional.
Mark SQuick and easy, perfect choice for our needs.
Elmer BBe helpful with door closing difficulties. Was told that once unit left the premises, it was my problem, not theirs. I was given a phone number to call, but it wouldn’t connect. I had to go on line to solve the problem. Will rent from some other company in the future.
JOHN CVery friendly, professional, and knowledgeable. I've used them 3 times and each was a pleasure. Good people doing good work.
JESSE MExcellent, nothing to improve in my book!
SARAH BVery friendly and efficient!
CYNTHIA CInside of the van was dirty, cab and cargo area. This was probably due to the short turnaround of the vehicle…maybe.
ROBERT JAll went extremely well with this car hauler. Other than the trailer tires need balancing . Successful trip.
GREGORY MThe name listed isn’t the business name and it’s hard to tell how to get to the uhaul area.
Alton FKeep giving the same excellent service you give me.
RICHARD ADrop off no human interaction
KEVIN HThe staff here was genuinely kind and friendly. Best return experience.
ROY LExtremely friendly and personable staff. Very knowledgeable and helpful.
ZACHARY BGreat positive experience with Troy.
JON MNo improvement needed!!!
James Swhy was I charged all most $20.00 more than the estimated price when i only used the truck for 6 to 7 hours and dropped it off before they closed?
JON SI didn't even have to leave my vehicle. Great customer service!
JOHN WI think they should take 5 minutes to ensure you have hooked the equipment up correctly. They give you the stuff and leave it to you. I drove off with something wrong on my tow dolly and was stopped by a truck driver offering safety advice
DAVID MEverything was good. Congrats
JULIO FThe people at Parrish are amazing. I love renting there.
RICHARD DKeep providing great service.
ROGER LNothing - Perfect operation. This location is committed to serving the u-haul customer. Super easy and they get you in and out quickly!
Donald BWe dropped off after hours so I am unsure on clean/inviting and helpfulness of personnel.
CARLA PThe truck was dirty, smelled of smoke and there ashes everywhere. Pet hair all over floor. I had to wipe the cup holders and dash to remove the ashes. Disappointing as there were no smoking stickers on the windows. I do hope that the person who smoked in it was charged appropriately for doing so.
Stephen CNice very professional
Jason WI would think cleaning the truck out before releasing to a renter would be protocol. When I got home and opened the back of the truck there was trash and shards of glass from the previous rental.
Michelle SVery nice gentleman here st this location. Easy drop off.
Kenny AYou guys are very courteous, were quick to wait on me and very professional. The process couldn’t have gone any better, and when I extended the rental for several days, no problem I handled it by telephone. I would definitely use Parish and U-Haul again if the opportunity arises.
MALCOLM NThe cab area needed to be cleaner. Previous renter must have spilled coffee or something all over floor and console.
Kelley MOur movers were the best part of using UHaul! Jack's did a wonderful job!!
TARIN MGreat and friendly service
JOHNNY CParrish always has the vehicle ready to go!
ALICIA MFast and professional service. No waste of time.
DANIEL RVery prompt and courteous service.
BETSY MWell done
LARRY HFreeman is our go to for truck rentals. Great people, always has what we need, and easy to get in and out.
MATTHEW MExcellent customer service
GEMAEL CSuper friendly and helpful!
CECILE SWork on your app it's not very useful
James ACan’t thank y’all enough Great service I had some issues with the drop off location and called the U-Haul number and they remedy the situation and it was a great experience. Again, thank you. U-Haul
THOMAS M