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BARBARA P
Customer Reviews for Freeman Parrish Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice gentleman here st this location. Easy drop off.
Kenny AYou guys are very courteous, were quick to wait on me and very professional. The process couldn’t have gone any better, and when I extended the rental for several days, no problem I handled it by telephone. I would definitely use Parish and U-Haul again if the opportunity arises.
MALCOLM NThe cab area needed to be cleaner. Previous renter must have spilled coffee or something all over floor and console.
Kelley MOur movers were the best part of using UHaul! Jack's did a wonderful job!!
TARIN MGreat and friendly service
JOHNNY CParrish always has the vehicle ready to go!
ALICIA MFast and professional service. No waste of time.
DANIEL RVery prompt and courteous service.
BETSY MWell done
LARRY HFreeman is our go to for truck rentals. Great people, always has what we need, and easy to get in and out.
MATTHEW MExcellent customer service
GEMAEL CSuper friendly and helpful!
CECILE SWork on your app it's not very useful
James ACan’t thank y’all enough Great service I had some issues with the drop off location and called the U-Haul number and they remedy the situation and it was a great experience. Again, thank you. U-Haul
THOMAS MTrailer was full of debris, rust screws, bolts. Not very good for hauling clean materials.
William DParrish Automotive/Towing in Daphne is the best place to rent your Uhaul truck.
DAVID PParrish is the best for getting a U-Haul!
ALICIA MExcellent equipment.
BRENT PThe Staff are Very Friendly and Professional!!! Thanks Troy & Dustin!
DELMARSHEA WThere was a broken glass in the truck that we had to clean up before we could use it.
NATALIE KRepair a few maintenances on the truck such as brakes, steering wheel and gear shift.
KIARA STroy was very professional and provided exceptional customer service. I had very nice interaction with another gentleman with a beard I don't recall his name but he also provided exceptional service as well. Thanks U-HAUL!
DELMARSHEA WNot too friendly at this location; lack of service. Additionally, I was disappointed that they did not have things I needed (i.e. lock, straps, blankets & was told about it at the last minute). Additionally, I made the reservation at another location on purpose but got re-routed to another location. Three times I have reserved a 10'-footer way ahead and yet a 15'-footer is given because "they get used too often. That's the reason why I reserve ahead of time, receive confirmation, but yet do not get what I need.
LOYDA WNothing. No issues whatsoever
KRISTA LThe drop off location was very helpful. They looked at the truck and took it from there. The street in front of the location was very busy and that was difficult to cross but otherwise all went well.
ELLIOT MNo complaints
KEVIN CVery friendly and helpful
Tammie LGreat overall , very fast
HERSCHEL HTroy and his team were very helpful.
JAMES WVery nice people.
JOSHUA HGreat location. Friendly service. Dude has an awesome beard!
BRIAN OFriendly, efficient, cool people. We build custom cabinets and will be using these guys services regularly!
Matthew MGreat service, very helpful
JOSEPH Yeverything was clean
Donald DDash lights kept going on and off and other issues
GREGORY TTroy was my savior and found me some transportation when there was none to be found! Thanks for the great service!
LORI DI will say the Gentkemen who helped me was great. I was takin back some on the price I had to pay in the end.
DONNA DThe app was the worst part of the experience it kept crashing and not loading even tho my phone service had full bars, took over 25mins and a phone just to get the truck picked up which i was greeted with a old beat up truck. Was also charged a days rate just for 4 hours. Cant say this was a great experience at all.
Mike Mawesome customer service
PATRICIA DHaving to download the app to get keys was super inconvenient. It was difficult to obtain the keys. Had to mess with the lock for a bit to get it to open.
Sarah MEmployee saw a damaged tire on my truck and offered to changed to my spare. Highly recommend company location.
STEPHEN FThe staff was nice and welcoming but didn't seem to care about the trouble I had with the truck
TAMMIE DI am pleased and will return. What else can I say!
CHARLES LThe tongue on the 6 x 12 trailer was bent.. when I dropped it off, the young lady was very concerned and thankful. I do not have any issues.. she also added it should never have left Alabama like that..
RANDY SThey are very friendly at this location, which made it a great experience. They were very helpful. I will recommend this location.
PRESTON FOn my second day the battery failed. After a three hour delay we were back on the road with another old-looking battery. Service guy said this happens all the time. He fixed us up with battery after 90 minute wait.
ERNEST WGreat friendly fast customer service,I appreciate that! Thanks Chasity
CHRISTINA RDustin and Chasity made my move easy in an otherwise stressful time. Thank you Parrish Tire and Service. Your the best!
TROY PUpon drop off it would be nice if they would walk around with you to do a final assessment on the truck. It had previous damage when we rented it. Although the trip went smooth and we didn't have any issues, once we left we had no control of what happened between our drop off and whenever they did their inspection.
JEFFERY DParrish is the Bomb..Chastity & other Co workers went BEYOND the call of Duty for me on this move ...Single & in distress they were right there for me in too many ways to mention..Spirit filled Kindhearted people!!....Forever grateful...°`~
Chrissy SCar trailer bounced all the way from Daphne Alabama to Tallahassee Florida and back. When I turned it in the fellow discover one tire had separated causing the bouncing. Apologized for faulty equipment but offered no discount for poor equipment.I have rented from them before with no problems.
Russell S