I had to wait 1 hour until the person from the Store learn how to do the check in. I lost 1 hour of the rental for her delay. Truck in good condition. Clean and maintained.
Nicolas G
Customer Reviews for Fresh 2 Home
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Unfortunately when we arrived to collect the truck there was a bike lock affixed to the back gate of the truck, making it impossible to open. This wasn't inspected/found when the previous renter had returned the equipment earlier that morning and we had to spend a considerable amount of time locating tools to remove the lock. Staff were apologetic about this situation generally, however when we returned the truck they questioned us about a pre-existing scratch on the side of the vehicle. If the location managers had properly inspected the vehicle upon the previous customers return I figure both of these would have been addressed beforehand.
Melissa STruck was a bit messy inside but the service at this location was top notch!
John P