I had a great experience at this U-Haul location! The staff were friendly, professional, and very helpful throughout the process. The service was quick and efficient, the equipment was in good condition, and everything went smoothly. The team made the rental process easy and stress-free. I really appreciate their excellent customer service and would definitely recommend this location to anyone looking for a reliable and hassle-free moving experience. I will definitely come back again!
Mohammad I
Fresh 2 Home
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vancouver, BC V5P3V1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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How U-Haul Reviews WorkIt worked out, but would be great if store opens at 10am to improve check-in process.
Johnny LThe location did not have the requested additional equipment available. They were not very helpful with the check in process. The truck was not clean and only had half a tank of gas for a one way rental (The gas part is nitpick but when you are doing a long distance move, you would expect to atleast get a full tank so that you dont have to fill up immediately.). Uhaul mobile checkin showed my twice my quoted amount, I spent an hour on the phone to rectify. They also removed my drop of location from the reservation and I had to spend even more time rectiffying that.
Arpit SJames was so helpful and kind. I have used his U-haul service twice now, and the second time he opened his store early for me. I would highly recommend this place to anyone looking for a stress free and nice environment. It was very low stress and his prices are fair.
Jesamyn VTruck was filthy, inside and out. It had scratches and dents all around and the app didn't let me upload photos. When I got past the app it said since I didn't upload photos. I was responsible for all the damage. When I returned the truck I was told by the kids at the store to upload photos to the web site but they didn't have a link for me. This was slow and frustrating. I have done business with uhaul before and this was exceptionally bad.
Timothy H