Customer Reviews for FunJumps USA LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of FunJumps USA LLC

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JOSHUA R.
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Can you send me a receipt???

LOUIS T.
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Had trouble locating the open trailer size I needed, but once it was located, no problems. The agents I dealt with were very patient , kind and accommodating.

vida C.
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All is good. Would use this location again.

Jordan A.
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Only thing was that the truck smelt like smoke.

PEGGY R.
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Customer did not leave a comment.

Naomi V.
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Customer did not leave a comment.

John M.
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Extremely rude and dismissive when we called to confirm appointment. We were treated as though we were a nuisance to the representative. We considered taking our business elsewhere but didn't have time to switch.

Duane D.
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Everyone was Great to work with

Ronald P.
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Very nice and very helpful!

Ornshawna R.
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Customer did not leave a comment.

Angela S.
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No words to describe... Very regretful of choosing UHaul...

DOUGLAS M.
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Customer did not leave a comment.

latrice J.
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Nothing great costumer service

Thomas H.
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Customer did not leave a comment.

Hisham D.
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The process of verification was not clear during reservation. The requested dolly was not provided.

ANTHONY G.
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Customer did not leave a comment.

Krystal Y.
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Rayjean T.
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Arthur W.
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The online process was a disaster. There definitely needs to be a better way to check in and out the Uhaul. Worst experience to experience while in the middle of moving. And the online agents were no help, let alone the phone line. It took almost an hour just to pick up the Uhaul.

Jake H.
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Lisa W.
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Chelsea G.
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John F.
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2 Items of contention; 1. The Uhaul mileage rate is too high, so I will rent a Budget truck next time. 2. No cruise control as advertised by Uhaul.

Lisa W.
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Paul F.
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Gail V.
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Ethel M.
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Service was very easy and fast, friendly staff.

Jeffrey Z.
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The truck was clean, but it sounded like it had no muffler, extremely loud. By the time I returned it, my ears were ringing as though I had just walked out of a rock-n-tool music concert.

Kerry C.
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Sales rep was very professional, polite and informative. Certainly made me feel like a valued customer!

Jennifer R.
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Customer did not leave a comment.

venus M.
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thank u for r time and keep up the good work

Lisa W.
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Peter K.
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spencer A.
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david K.
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John O.
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Melissa L.
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The wrong truck and the wrong tow item and no assistance loading my car. I'm a 54 year old woman who had a heart attack 6 weeks ago. I wanted a tow dolly because it's easy. I got a transporter and not even instructions on how to load the car.

madeline H.
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I know i had a great experience with uhaul i didn't see anything that needed to be improve.

Amber R.
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Took two days for them to get my order complete.

Willie T.
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Customer did not leave a comment.

Debra J.
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rose M.
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Have the employees do a better return policy

Lee G.
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Customer did not leave a comment.

Weese W.
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The staff at FunJumps USA LLC were professional, courteous, and extremely helpful. They explained the rental process to me and made me feel they were there to make sure I was comfortable and satisfied renting my U-Haul through their organization. Top notch service.

Christine G.
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Kevina W.
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chris J.
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Erin B.
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Robin P.
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Robert R.
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You're the best!

Robert D.
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Need to double check the hook ups do to the trailer was not fully hooked on the ball and came off going down the road.

Archery S.
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Customer did not leave a comment.

Shane C.
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Jessica B.
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Charles F.
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phillip L.
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Justin M.
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SHANTELL H.
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Justin M.
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Very pleased with service and location. Will be doing business with you frequently. Thanks

Ronald C.
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Customer did not leave a comment.

Steve S.
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Frank B.
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Ronald F.
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Nothing everybody was very friendly.

Danelle B.
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Making sure that when assisted by associate and pickup time is changed then drop off time is changed as well.

DONALD C.
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Proactive Service.

Brent D.
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Customer did not leave a comment.

John O.
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Everything went well.

DEVIN S.
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Customer did not leave a comment.

tyra A.
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Mike S.
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Be faster only customer spent 45 minutes there

donna F.
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awesome service .. lisa was amazing she went above and beyond to help us

KIARA J.
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Customer did not leave a comment.

Kimberly M.
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Fast and easy

Ricky F.
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Man greeted me and let me know that I wasn't supposed to drop off at this location. That was the location I selected. I can only assume the Denver people changed my drop off on the new contract. The guy there promptly took care of it and got the location changed for me. He was awesome.

cherita W.
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Fast easy check in and out clean trucks awesome customer service best u haul company in Lafayette that's for sure..

Renella R.
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Brandon was very helpful and friendly. Equipment was in good working order - no problems. We were able to get our granddaughter's car back home with no problems.

Frank C.
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Customer did not leave a comment.

Regina T.
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Have more larger size trucks available for rental in the New Iberia and Abbeville location.

Joseph K.
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Customer did not leave a comment.

ashley C.
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lady was rude over the phone and double charged my card for safe move and one day rental. Will never visit or recommend this location.

blake B.
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Different experience all together. Very nice and understanding. This is how U Hauls should be.

NEAL T.
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Customer did not leave a comment.

pam K.
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The store was closed by the time we could get the truck unloaded

Patrick T.
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Pickup was quick and easy.

Michellae C.
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Customer did not leave a comment.

Cameron L.
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Blankets were thrown into the trailer without the appearance of being clean

Erik G.
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Customer did not leave a comment.

ANDREW J.
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I feel the charge for the trailer is way too high. I will definitely seek out a different rental business next time i need a trailer.

theresa A.
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Customer did not leave a comment.

christie C.
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Not knowledgeable. Had to go to 2 different locations for the truck and the towable that been reserved for a different location.

Thad H.
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Customer did not leave a comment.

KIMBERLY T.
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Customer did not leave a comment.

Patti S.
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terry B.
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Michael L.
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Alan B.
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STEPHEN D.
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Open earlier. 9 o'clock... I would rather get the trailer earlier

Greg G.
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Truck was received dirty. When I went to the U-haul facility Ambassador Caffery in Lafayette, LA to pickup a trailer, the representative there, Trey (name may be incorrect) who was working with the regional manager, took it upon himself to clean the truck for us.

Samuel M.
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Customer did not leave a comment.

Alan C.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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