The app needs to update the hours that locations are open. I scheduled an 8am pickup but the location did not open until 9am. The employees at the location, however, were excellent at pickup and return.Julie H.
Customer Reviews for Furthermore Furniture Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were extremely helpful and knowledgeable.BRIAN B.
This was my 1st time using a uhaul service. This location made it extremely easy and convenient to pick up the unit and return it. Will use them again in the future if I ever need to rent one again!! Thank you for your excellent customer service!TAMMY H.
Customer did not leave a comment.MELISSA M.
I was originally scheduled to drop off at another location, but they were going to be closed on Saturday, so I was asked to drop off here. The place was easy to find and speaking to them on the phone, knowing I would be dropping off after hours, were friendly in explaining where to leave the truck and where to place the keys.Clarence M.
Customer did not leave a comment.DAMON H.
Great Overall experience,, needs to expand to have more parking. 5 star âï¸ ðŸŒŸ âï¸ âï¸ âï¸JEREMIAH A.
Absolutely Nothing!! Great customer service and friendly staff. Facility was very warm and inviting. JoJo the cat adds character to the facility very friendly and attentive seekingJEREMIAH A.
Customer did not leave a comment.JACK G.
Customer did not leave a comment.CHARLES W.
Customer did not leave a comment.DAVID M.
Nothing service was greatJEREMIAH A.
These ladies were very helpful and courteous. I would rent from here again.Teddy H.
Damn truck LOVED gas. 36 miles used better than 10 gallons of gasolineROBERT M.
Customer did not leave a comment.GREGORY D.
Nothing I was in desperate need of a U-Haul and this place was awesome the staff was so nice and made my anxiety calm down I didn't know I needed to reserve a uhaul I know the next time and will definitely use this locationMARY S.
when i arrived for pickup the store was closed, somebody eventually showed up to help me. the only trailer of the correct size was extremely old and had clearly been damaged and welded back together, the axle was stiff and binding for the entire duration of my rental putting undue stress on my vehicle. i'm extremely disappointed with this experience.Bradley H.
Customer did not leave a comment.XIOMARA G.
Customer did not leave a comment.DAVID S.
No comment here. I had a very good experience with the AT trailer and the folks at Furthermore Furniture were friendly and very helpful.JAMES M.
Customer did not leave a comment.james C.
Excellent overall experienceJeremiah A.
Honestly, I'm satisfied the way it is. Other than, maybe they could work on getting a wider variety of hauling equipment. But, this is the best place to rent your uhaul, dolly, hand truck, or even just need your stuff moved for you!! Awesome place with, BY FAR, the best prices!!KELLY B.
Very niceEDWARD F.
Customer did not leave a comment.Zuriel L.
More options for vehicles on location.Kenneth L.
Customer did not leave a comment.John G.
The truck had no fuel so the location owner ran it down the street to put some fuel in it; and charged me for the additional milage. The rental contract marked it at half tank, but it was not even close to it. I have pictures of the tank gage. When I returned it I filled it up to where it was before, to the left of the center line, and was charged $23.75 for 5 gallons of gas. I don't know why the guy is running a shady business, but it is giving Uhaul a bad reputation. I have rented Uhauls before and I have never had any issues. I would appreciate a call from a regional manager if they would like evidence of the terrible service. 718-360-7583gerardo R.
Los truck son muy viejos y necesitan ser mas organizados; a Ãºltima hora me cambiaron el lugar de recogida y de entrega; tuve que ir a 4 oficinas de U-Haul e ir tambiÃ©n a Walmart a comprar un equipo para enganchar de $45. El servicio en Kissimmee fue excelente; Felix fue muy amable y nos recibiÃ³ con una sonrisa. Fue lo Ãºnico excelente de mi experiencia con U-Haul.ANTONIO N.
Mandy Marek and her daughter who also works at the location was so helpful. I was a walk in. They were courteous explained my options and had me loaded quickly. I only needed a trailer for a few hours. The experience was one that I will most definitely use that location as my first choice now that I have move to the area. Sincerely, Pam Moore LumPamela L.
Customer did not leave a comment.PHILIPP H.
Customer did not leave a comment.MELINDA B.
The new owner was very accommodating, and I didn't have to wait long.Kenneth Z.