Customer Reviews for Gabby's Wireless
(U-Haul Neighborhood Dealer)

414 reviews

301 Marietta Rd   Canton, GA 30114

(770) 479-2504

Location Hours

  • Mon: 1 pm - 5 pm
  • Tue-Wed: Closed
  • Thur-Fri: 11 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed

Services at this Location:

Contact Us

(770) 479-2504

301 Marietta Rd
Canton, GA 30114

Services at this Location:

Location Hours

  • Mon: 1 pm - 5 pm
  • Tue-Wed: Closed
  • Thur-Fri: 11 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

I ended up calling to changing my location. Closer to my destination. Uhaul made it easy and I finished through the mobile app in my phone. Easiest thing I've done through my phone and no issues with Uhaul. Had no in person contact with anyone! 5 stars on whole process in app

Dawn O. 
Rating:
5.0

Staff is friendly and accommodating. Nothing needs to be improved.

Caleb P. 
Rating:
3.0

Fix the app took way to long to get the truck and not to mention we had to refresh the app a few times and had to restart the process

Chase R. 
Rating:
4.0

Customer did not leave a comment.

Joe B. 
Rating:
3.0

Hard tonfind

Mark H. 
Rating:
5.0

Customer did not leave a comment.

chance P. 
Rating:
3.0

Our original reservation at another location was unavailable due to them renting the truck to someone who didn't return it on time. The rental at Gabby's became available, and due to its closer proximity, we decided to pick up the rental truck from this location. When we started to load the truck, we discovered the oil light was on and that the oil level didn't reach the dipstick. When I contacted Gabby's, no one there spoke English, so they couldn't help me. After waiting for 2 hours to talk to someone in Roadside assistance, we were told to put oil in it.

PETER M. 
Rating:
3.0

Customer did not leave a comment.

Steve S. 
Rating:
5.0

Nothing to improve. Service was excellent and process was very simple.

TROY M. 
Rating:
1.0

No one there spoke English. The U-Haul truck reeked of smoke. The U-Haul truck was 2 miles to empty. I went across the street to the gas station. I was surrounded by 20+ Hispanics wanting to work. Overall, it was a terrible experience with the U-Haul rental.

Gina W. 
Rating:
5.0

Customer did not leave a comment.

Jay R. 
Rating:
3.0

Customer did not leave a comment.

TAMI B. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY M. 
Rating:
3.0

Shady characters hanging around

DOUGLAS H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
2.0

Pickup was basically they guy giving a key and saying “it's the only big truck out there”.

CHARLES S. 
Rating:
1.0

It's a phone store. Not a U-Haul rental facility. The owner made that clear and complained about u-Haul and their operations during the whole transaction.

Luke B. 
Rating:
2.0

There were a bunch of men drinking beer and playing pool in the adjacent room with the door open. They were playing loud music and talking so loud I could barely understand the lady completing my reservation. Men kept going into and out of the room which was very distracting since the office space is already cramped. Also the lady completing my order in the computer was training another lady in Spanish which made the whole process take much longer than the previous times I've rented from uhaul at other locations. The only reason I used this location was because they were the closest with the trailer I needed. I won't use them again.

MICHAEL G. 
Rating:
4.0

Customer did not leave a comment.

DAVID G. 
Rating:
4.0

Customer did not leave a comment.

Joe M. 
Rating:
4.0

Customer did not leave a comment.

RICKY M. 
Rating:
2.0

Drop off location was closed. The area around the building was dark and unkempt and frankly a little scary. Large garbage containers, dark area invited a criminal element

KATHY F. 
Rating:
5.0

They were very helpful friendly.

charles R. 
Rating:
4.0

Customer did not leave a comment.

Sheila B. 
Rating:
5.0

Customer did not leave a comment.

Gregory P. 
Rating:
5.0

Customer did not leave a comment.

Ann V. 
Rating:
4.0

Customer did not leave a comment.

KEITH E. 
Rating:
4.0

Customer did not leave a comment.

Jason C. 
Rating:
2.0

Customer did not leave a comment.

Alexey Z. 
Rating:
5.0

Apologies for the delay with this as I've been down with the flu... The staff (Charles, Corey and the manager on duty the day I was there with no help... I can't recall his name...) I encountered there were attentive to my needs very kind and courteous!

Patrice S. 
Rating:
3.0

I'm glad this wasn't a long move today. The truck ride was rough and the engine sounded bad.

Jay B. 
Rating:
1.0

Very Very run down place, but it's fine, you just go and drop off the truck and key.

Mark T. 
Rating:
5.0

Dave was very helpful.

Penny R. 
Rating:
5.0

Customer did not leave a comment.

RANDELL O. 
Rating:
5.0

Customer did not leave a comment.

Nicholas L. 
Rating:
5.0

Customer did not leave a comment.

Bradley C. 
Rating:
4.0

Customer did not leave a comment.

Stephanie F. 
Rating:
5.0

Everything went well with my move. Thank you.

Adina W. 
Rating:
1.0

The truck is falling apart. The employee was not there on time

STACY A. 
Rating:
5.0

Awesome customer service!

Randy W. 
Rating:
5.0

Nothing it was so smooth.

Melissa W. 
Rating:
3.0

Ratchets for strap down was rusted in bad shape, wouldn't operate untill I put wd 40 on them, then they worked fine, very friendly place and very helpful, that is all that was , everything else was excellent.

Randy C. 
Rating:
5.0

The clerk was very friendly and thorough.

Dorrington P. 
Rating:
4.0

The 24/7 system is a nightmare!!!!Would not let me complete my rental, when I called in and spoke with someone (after being on hold for 20 min.) was told that my rental was not scheduled was giving a number to call but was only able to leave a voicemail(never got a cal back) then the app said my rental did not qualify for 24/7 rental and had a # to call which stated that you could call 24 hrs a day another voicemail and no call back. Called the 800 # again this time left on hold for 15 min Amanda answered and the 1st words out was "can you hold" no hello nothing just "can you hold". Waited another 10 min,when see got back to me it seemed as if the call center was understaffed because i was told that they have 61 calls in que. So a rental that was scheduled to be picked up at 5:00 pm i was not able to get it until almost 8pm. Thank God that I pick it up the day before I actually needed it.VERY VERY unhappy with your 24/7 system. I will say that one good thing that Amanda did because I was ready to just go to Budget for a rental and had left U haul was wait on the line until I got back to the U Haul location.

Joseph E. 
Rating:
1.0

Did everything online under the assumption I could just pick up the keys. The lady at the counter did not want to give me the truck keys because it was after 5 and she couldn't access her system. Then she couldn't give me an appliance dolly because I didn't have a KO # for it. It took me an hour and a half to convince her that I had paid for the truck and only needed the keys. She kept trying to get me to come back another day. Overall it was a horrible experience and I'm unsure if I will ever rent with uhaul again.

Jessica H. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Customer did not leave a comment.

Reginald L. 
Rating:
5.0

Customer did not leave a comment.

Jennifer B. 
Rating:
4.0

Customer did not leave a comment.

Juan A. 
Rating:
5.0

He was very helpful guiding me to get my car unloaded; very pleasant & professional as well.

Juliette R. 
Rating:
5.0

Customer did not leave a comment.

JOHN U. 
Rating:
5.0

I liked the fact that the initial location I called referred me to another location that had the item I needed.

Joseph W. 
Rating:
5.0

Customer did not leave a comment.

LARRY W. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

The main person dealing with us is always polite, respectful, cheerful and helpful. Also quick and reliable. He made the whole experience very pleasant. We wish that the place would be big, the area where the equipment is park, but that is a very small problem. Customer service for us in this place is tops.

DONALD G. 
Rating:
5.0

Very nice people that I dealt with at the pickup location. I would definitely recommend and or do business there again if the need ever arises.

Sharon S. 
Rating:
5.0

Service was excellent, owner was courteous and efficient, couldn't ask for anything more.

John W M. 
Rating:
2.0

Customer did not leave a comment.

Paul R. 
Rating:
5.0

Customer did not leave a comment.

sandy B. 
Rating:
4.0

The office is kind of small so it is a tight squeeze when several customers are there at the same time. It seems to be a busy place. We are very glad to know it is so close to where we live. The place is clean.

DONALD G. 
Rating:
1.0

The truck was in poor condition. Many features of the truck were not working. Nor did the tools requested and paid for during the move. I have used insults many times and after this experience I will not use them again.

Justin J. 
Rating:
5.0

Customer did not leave a comment.

DANTE G. 
Rating:
5.0

The best Uhaul service ever!

Crispen H. 
Rating:
5.0

My 3rd rental and always excellent from this location.

JIM W. 
Rating:
5.0

Customer did not leave a comment.

Abigail M. 
Rating:
3.0

I've rented U-hauls many times in the past. This time, the employee did not tell us to sweep out the truck, told us nothing about a cleaning fee, but when I got my final bill, I was assessed a cleaning fee. The truck looked the same when I turned it in as when I got it, so I just feel like I was ripped off. I've never, ever been assessed a cleaning fee before. Not happy.

Tracy R. 
Rating:
2.0

Customer did not leave a comment.

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
3.0

Customer did not leave a comment.

Joseph K. 
Rating:
5.0

Easy, rolled up and got out. The guy making rounds checked my paperwork and I handed him the keys. Done and done.

Benjamin R. 
Rating:
5.0

Very friendly. I had a emergency with another moving truck. It was too cold,icy, their truck was block. Thank God. We waiting for moving toll truck to move the big truck out the way. I told my family they should have rented a second small truck. Not worth the hassle to go to another moving co to move you in the winter. Just do UHaul Only!

Pamela W. 
Rating:
5.0

Customer did not leave a comment.

mary ann M. 
Rating:
5.0

Customer did not leave a comment.

Desi F. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Candace F. 
Rating:
3.0

I checked this vehicle out at 7/8 full tank. I drove 24 miles and put 2 gallons of gas in, returning at 7/8 full tank, yet was charged a refueling charge. It is only $6, I am not going to waste time disputing it with my bank, but you lost a customer over this charge. This was not the location I wanted and will not use the location again.

Luck W. 
Rating:
3.0

Customer did not leave a comment.

Stephen P. 
Rating:
2.0

This location was in the worst part of town when we went to the truck there was some kind of smelly air freshener scented bubble things all in the back of the truck and it was not the easiest to be able to get out of the parking lot.

Megan S. 
Rating:
5.0

David is wonderful!!

Valerie A. 
Rating:
4.0

Place a U-HAUL sign outside where it can clearly be seen.

roger S. 
Rating:
5.0

Customer did not leave a comment.

jyoti P. 
Rating:
5.0

Customer did not leave a comment.

Mary Z. 
Rating:
5.0

Customer service was excellent Check-in a breeze

STAN S. 
Rating:
3.0

the service was good and cordial but the box was dirty and I had to clean it before using the cube truck

Andre L. 
Rating:
5.0

Customer did not leave a comment.

Dangelo B. 
Rating:
5.0

Customer did not leave a comment.

Sharon W. 
Rating:
5.0

Customer did not leave a comment.

Harry P. 
Rating:
5.0

Gabby's wireless is a very friendly place- The owner was super nice and went above and beyond to help me out.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Get the 24/7 website fixed. That is more trouble than it's worth.

david P. 
Rating:
5.0

Extremely nice and helpful person. Small location but what a good service.

Bernard M. 
Rating:
5.0

nothing

josph O. 
Rating:
1.0

I had a terrible experience with this Uhual rental. I reserved a trailer online and went to pick it up the next day. I was told that my reservation was moved to another location. The employee was short with me and didn't even know the name of the location I needed to go to. I proceeded to drive to the next location only to find out it didn't open for another 2 hours delaying my move by 2 hours. After returning 2 hours later the store owner was 10 minutes late opening the store. Overall this experience with Uhual was very poor.

Ryan R. 
Rating:
3.0

The check engine light was on in the vehicle. I booked at the Hickory Flat store, and when I got there was told they didn't have the equipment and I had to go to Gabby's which was 8 miles in the wrong direction. No one called or notified me of this change. I paid mileage for the extra distance up and back. Not right.

Bruce K. 
Rating:
5.0

Great store! Very helpful! Highly recommended!!

Greg A. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Robyn N. 
Rating:
3.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

Customer did not leave a comment.

chris B. 
No reviews have been submitted for this location.

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