Customer Reviews for Gabby's Wireless

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gabby's Wireless

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Stephanie F. on

Rating:

Customer did not leave a comment.

Adina W. on

Rating:

Everything went well with my move. Thank you.

STACY A. on

Rating:

The truck is falling apart. The employee was not there on time

Randy W. on

Rating:

Awesome customer service!

Melissa W. on

Rating:

Nothing it was so smooth.

Randy C. on

Rating:

Ratchets for strap down was rusted in bad shape, wouldn't operate untill I put wd 40 on them, then they worked fine, very friendly place and very helpful, that is all that was , everything else was excellent.

Dorrington P. on

Rating:

The clerk was very friendly and thorough.

Joseph E. on

Rating:

The 24/7 system is a nightmare!!!!Would not let me complete my rental, when I called in and spoke with someone (after being on hold for 20 min.) was told that my rental was not scheduled was giving a number to call but was only able to leave a voicemail(never got a cal back) then the app said my rental did not qualify for 24/7 rental and had a # to call which stated that you could call 24 hrs a day another voicemail and no call back. Called the 800 # again this time left on hold for 15 min Amanda answered and the 1st words out was "can you hold" no hello nothing just "can you hold". Waited another 10 min,when see got back to me it seemed as if the call center was understaffed because i was told that they have 61 calls in que. So a rental that was scheduled to be picked up at 5:00 pm i was not able to get it until almost 8pm. Thank God that I pick it up the day before I actually needed it.VERY VERY unhappy with your 24/7 system. I will say that one good thing that Amanda did because I was ready to just go to Budget for a rental and had left U haul was wait on the line until I got back to the U Haul location.

Jessica H. on

Rating:

Did everything online under the assumption I could just pick up the keys. The lady at the counter did not want to give me the truck keys because it was after 5 and she couldn’t access her system. Then she couldn’t give me an appliance dolly because I didn’t have a KO # for it. It took me an hour and a half to convince her that I had paid for the truck and only needed the keys. She kept trying to get me to come back another day. Overall it was a horrible experience and I’m unsure if I will ever rent with uhaul again.

James A. on

Rating:

Customer did not leave a comment.

Reginald L. on

Rating:

Customer did not leave a comment.

Jennifer B. on

Rating:

Customer did not leave a comment.

Juan A. on

Rating:

Customer did not leave a comment.

Juliette R. on

Rating:

He was very helpful guiding me to get my car unloaded; very pleasant & professional as well.

JOHN U. on

Rating:

Customer did not leave a comment.

Joseph W. on

Rating:

I liked the fact that the initial location I called referred me to another location that had the item I needed.

LARRY W. on

Rating:

Customer did not leave a comment.

Richard M. on

Rating:

Customer did not leave a comment.

DONALD G. on

Rating:

The main person dealing with us is always polite, respectful, cheerful and helpful. Also quick and reliable. He made the whole experience very pleasant. We wish that the place would be big, the area where the equipment is park, but that is a very small problem. Customer service for us in this place is tops.

Sharon S. on

Rating:

Very nice people that I dealt with at the pickup location. I would definitely recommend and or do business there again if the need ever arises.

John W M. on

Rating:

Service was excellent, owner was courteous and efficient, couldn't ask for anything more.

Paul R. on

Rating:

Customer did not leave a comment.

sandy B. on

Rating:

Customer did not leave a comment.

DONALD G. on

Rating:

The office is kind of small so it is a tight squeeze when several customers are there at the same time. It seems to be a busy place. We are very glad to know it is so close to where we live. The place is clean.

Justin J. on

Rating:

The truck was in poor condition. Many features of the truck were not working. Nor did the tools requested and paid for during the move. I have used insults many times and after this experience I will not use them again.

DANTE G. on

Rating:

Customer did not leave a comment.

Crispen H. on

Rating:

The best Uhaul service ever!

JIM W. on

Rating:

My 3rd rental and always excellent from this location.

Abigail M. on

Rating:

Customer did not leave a comment.

Tracy R. on

Rating:

I've rented U-hauls many times in the past. This time, the employee did not tell us to sweep out the truck, told us nothing about a cleaning fee, but when I got my final bill, I was assessed a cleaning fee. The truck looked the same when I turned it in as when I got it, so I just feel like I was ripped off. I've never, ever been assessed a cleaning fee before. Not happy.

Kenneth M. on

Rating:

Customer did not leave a comment.