Customer Reviews for Gall Motor Company
(U-Haul Neighborhood Dealer)

171 reviews

808 N State St   Norton, KS 67654
(Hwy 283 and 36)

(785) 877-2000

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(785) 877-2000

808 N State St
Norton, KS 67654
(Hwy 283 and 36)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

I would never recommend anyone to this location. They couldn't figure out how to do the employee discount first off.bthen the trailer was old, the wiring for the lights were green from being exposed to the elements and the ground wire wasn't hooked up so we had to fix it on the side of the road. And 2 of the safety chains were missing, the tires got hot so we had to keep stopping, there were holes in the fenders. And the truck it's self had no cruise that worked, the a/c was not charges, the center console was broke and wouldn't hold anything, the truck wouldn't even go the speed limit, the seats were uncomfortable, the window visor was to small so it wouldn't stay in the window...I could go on and on but I was terribly disappointed

Amy F. 
Rating:
5.0

They were very accommodating and great customer service.

Adam S. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Kerry D. 
Rating:
5.0

Customer did not leave a comment.

Ashley C. 
Rating:
5.0

Customer did not leave a comment.

chad O. 
Rating:
4.0

See above comments.

Janice R. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW R. 
Rating:
5.0

Brad always gives excellent customer servuce,

Mary N. 
Rating:
5.0

Amazing service.

Megan K. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
3.0

Customer did not leave a comment.

Frank R. 
Rating:
3.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Staff is always helpful, dropped truck off after hours and he came out and told us where to park it. Have used this facility several times.

mashelle J. 
Rating:
4.0

We dropped off the trailer during the Christmas holidays, so nobody was at the u-haul site. The return was noted at u-haul and accurately charged, which is the best that can be expected for the circumstances of this rental.

Kay F. 
Rating:
4.0

Customer did not leave a comment.

Duane B. 
Rating:
4.0

I'm comparing to the last time I rented a truck (July 2020), but the truck was not as clean - notably the cab. Windscreen was quite dirty, inside looked hastily swept only. Slight smoke smell. Disappointed in the time it took, but the app didn't accept my early check-in from the night before, so that should reflect poorly on the app rather than Gall Motor Co.

jason H. 
Rating:
5.0

GREAT CUSTOMER SERVICE!!!

ROSA C. 
Rating:
5.0

Nothing have great service

Royce M. 
Rating:
5.0

Picking up the trailer was easy and fast. The gentleman was very helpful and knowledgeable. Really appreciate all his help.

Kellee M. 
Rating:
5.0

Great customer service!

Coady M. 
Rating:
5.0

Customer did not leave a comment.

Thomas A. 
Rating:
3.0

Customer did not leave a comment.

Sharon G. 
Rating:
3.0

Customer did not leave a comment.

Brian K. 
Rating:
4.0

Customer did not leave a comment.

Nathaniel J. 
Rating:
5.0

Very helpful

Jodi M. 
Rating:
5.0

Customer did not leave a comment.

Royce M. 
Rating:
5.0

Staff (Brad) is very friendly and helpful.

Philip S. 
Rating:
5.0

Customer did not leave a comment.

LEAH S. 
Rating:
5.0

Customer did not leave a comment.

Nick O. 
Rating:
5.0

Customer did not leave a comment.

Tiffany M. 
Rating:
4.0

Customer did not leave a comment.

Daniel W. 
Rating:
4.0

Very friendly and more than helpful with a difficult situation. Must use location.

jay B. 
Rating:
5.0

Customer did not leave a comment.

Ralph S. 
Rating:
5.0

A really nice place. The people were very helpful and accommodating.

Jonni J. 
Rating:
5.0

Customer did not leave a comment.

Mario D. 
Rating:
5.0

Customer did not leave a comment.

TAMARA E. 
Rating:
5.0

Customer did not leave a comment.

R Douglas S. 
Rating:
5.0

Customer did not leave a comment.

Carol L. 
Rating:
5.0

Super easy drop off which was awesome because I like to move fast ;)

Michael J. F. 
Rating:
5.0

Always attentive and ready to help.

Randell N. 
Rating:
5.0

Brad is always accomadating when I am ready to rent. I use one each year.

Arthur H. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
4.0

Customer did not leave a comment.

ROBERT O. 
Rating:
4.0

Customer did not leave a comment.

tammy H. 
Rating:
5.0

Customer did not leave a comment.

Brandon Q. 
Rating:
5.0

Customer did not leave a comment.

DOUG W. 
Rating:
4.0

Customer did not leave a comment.

Chris J. 
Rating:
5.0

Customer did not leave a comment.

Mollie V. 
Rating:
5.0

Brad the manager of Gall Motor Company in Norton was very very helpfull. I would recommend his company to everyone that need a UHaul unit

kieth K. 
Rating:
5.0

Trailer is to heavy causes you to burn more fuel.

Terry F. 
Rating:
5.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
4.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

Brad was super helpful and nice.

Rebekah F. 
Rating:
5.0

Customer did not leave a comment.

JERRY B. 
Rating:
5.0

Customer did not leave a comment.

William E. 
Rating:
5.0

Customer did not leave a comment.

TERESA D. 
Rating:
5.0

Brad is very knowledgeable and so helpful. I would highly recommend this location.

Shawn V. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

Stefanie R. 
Rating:
5.0

liked the contact by the customer service folks

Chris R. 
Rating:
4.0

Customer did not leave a comment.

Terry L. 
Rating:
3.0

came in over the noon hour knew personnel would be out to lunch i went to lunch then settle out

Calvin P. 
Rating:
5.0

Customer did not leave a comment.

Ian T. 
Rating:
5.0

U-Haul made a tough job much easier, thank you

Lori L. 
Rating:
5.0

Customer did not leave a comment.

Dean C. 
Rating:
3.0

Customer did not leave a comment.

Terry J. 
Rating:
5.0

Customer did not leave a comment.

Wayne L. 
Rating:
4.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

KELLEY H. 
Rating:
5.0

Customer did not leave a comment.

Julie S. 
Rating:
5.0

Brad was great.He was very friendly & helpful!

Stacy H. 
Rating:
5.0

Very convenient!!!

David B. 
Rating:
4.0

Customer did not leave a comment.

Jessica N. 
Rating:
5.0

Customer did not leave a comment.

taron D. 
Rating:
5.0

The service provided was very fast and friendly. He definitely answered all my questions. Would definitely recommend!

Mattie D. 
Rating:
3.0

Would recommend only because it's the only uhual place in town.

April S. 
Rating:
4.0

Brad was excellent, he helped get the car trailer lights working the next morning after they would not run that night. He is super friendly and a nice helpful guy.

DAVE G. 
Rating:
5.0

Nothing! Brad Harting took good care of me when I returned the trailer and his office staff was friendly too. Very nice people to work with.

SABRINA R. 
Rating:
5.0

Customer did not leave a comment.

ZOILA N. 
Rating:
4.0

Customer did not leave a comment.

CHRIS R. 
Rating:
4.0

Customer did not leave a comment.

CAROL R. 
Rating:
4.0

Customer did not leave a comment.

STEPHANIE N. 
Rating:
5.0

We were suppose to be able to acquire a u-haul from the Oberlin dealer Chick Harms. He never got back to us so we searched out one in Norton. The man at Gall Motors in Norton was excellent. I will refer anyone I know to the store in Norton. Good trailer. Not the size we initially ordered. But, it was big enough.

seth L. 
Rating:
3.0

Customer did not leave a comment.

Robert L. 
Rating:
1.0

The truck broke down and had significant problems. We will never use Uhaul again.

BRITTANY A. 
Rating:
4.0

Friendly service would make me return

Joe D. 
Rating:
4.0

Customer did not leave a comment.

DAVID O. 
Rating:
5.0

Very professional and helpful. Everything was fast and the office is nice.

ORLANDO C. 
Rating:
4.0

The trailer I rented was HORRIBLE!! The roof leaked and the running lights did not work. It had wires hanging out of it, it rattled like it was falling apart. BAD BAD BAD EQUIPMENT!! I expect more from UHAUL. I WANT A REFUND!! CALL ME: 785-421-7231

DERRICK D. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
3.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Thanks Brad. You're the best. - Lisa At Your Service Professional Movers Hays, KS

Lisa D. 
Rating:
3.0

Customer did not leave a comment.

SCOTT R. 
Rating:
4.0

Customer did not leave a comment.

Tamara C. 
Rating:
5.0

outstanding!!!

JAMES E. 
Rating:
4.0

Customer did not leave a comment.

CAROL L. 
Rating:
3.0

Customer did not leave a comment.

charlotte G. 
No reviews have been submitted for this location.

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