The attendant did not move from her chair (throne) during the entire return process.
Ray R
Customer Reviews for Gandhari Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Does not have supplies on site as indicated at reservation time. Had to cancel the packing mats via a phone call to customer service. Customer service was awesome, but definitely and inconvenience and time delay.
SUMMER FThe pickup location was a convenience store. No one at the store knew how to rent a U-Haul. This turned out to be a 45 minute PITA over the phone with the guy making me to all the footwork. I have called your customer service line and reported the incident. I expect a call back from your customer service department. Frank Calcagni 512-750-0733
FRANK CThey need a better counter person who isn't rude and condescending and had the worst attitude and was using profanity every other word I will never use uhaul again I'm a disabled veteran and I don't use that language anymore my wife was and is still upset
Stephen LThere were no personnel it was just drop box. Very small parking area.
VICTOR MShe needs to get off her phone when she is assisting customers. Took us forever to get the truck checked in.
JEREMY B