Henry S.
The truck was not sweep out
Customer Reviews for G&J Car Care
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of G&J Car Care
KONSTANTI P.
Always I rent my u-haul at the same place and the service is great!!!
JOHN S.
It was quick and efficient.
John K.
Very good consideration for social distancing and cleanliness. Owner/operator was very helpful.
TONI H.
George is great!
NEFTALIS M.
Equipment had transmission slippage and can be a hazard in inclement weather
Nathan R.
Better instructions on after-hours returns would have been helpful. The website froze up on me twice and then my phone died, so I had to leave and make a return trip to the place to complete my return - thus being charged for two rental periods instead of one. Kind of a pain, to be honest.
KASHEEMAH M.
The truck steering wheel it's not great and everything else Was ok
FRANK P.
Great customer service. Frank
Diana T.
Everything is great
gordon S.
Welll...... I called UHaul reservation number to reserve a truck and booked the truck to pick up in North Brunswick. I got to the location and the truck was not available, offering.a truck too small for my needs. After an hour North Brunswick found a truck in Roselle 20 Miles away. This cost me two hours. When I returned the truck I was charged over mileage because of the extra 40 miles I put on the truck having to go to a location 20 miles away from where I reserved the truck.
Wayne B.
George provided excellent customer service and very friendly. Would def go back to his location.
NIDIAN R.
Quick service
Jimmy A.
So far the best improvement that you have made was adding another pickup truck. I use them frequently. Your dealers need at least 2. The demand for pickups are high
EVELYN J.
Clean more
Michael D.
Customer service from linden N.J. Edgar rd is second to none. I reserved a trailer for the next day. I called to make sure everything was good Then found out I reserved the wrong one. the woman (sorry I cannot remember her name) helped locate a car trailer for me Very helpful and kind. Thank you
Francis Z.
EXCELLENT SERVICE. WE WHERE IN AND OUT.
JOSE A.
Excelente
Leo H.
Good Service
Jamal B.
Everything was smooth. Clean vehicle.
Kim H.
I had to change my reservation on site and the UHaul person did it in a way that saved me money. And the van still smelled like a new car. Great experience.
Carlos S.
The gentleman that helped me with my reservation was very courteous and helpful, I recommend this location.
DOUGLAS C.
Owner was very friendly and helpful, thank you Sir!!!
JOSEPH T.
Great service
Morgan H.
It should be noted in the reservation process that identity verification is require to do 24/7 pick up. I had no idea I'd need my passport or a copy of my lease or two additional contacts who had to answer the phone to verify right that minute.
Elijah S.
I made a reservation in scotch plains nobody told my my reservation was moved to Roselle so it was a very frustrating morning until I got to Roselle I almost canceled my reservation
Shakirah A.
Easy pick, very clean vehicle
mirlaine M.
My experience was great. The representative knowledgeable and friendly.
Mohmad B.
Excellent service
Richardso D.
He's never pleasant I only rent there for convenience. Very rude. He's not helpful
Marcial A.
Nothing I think is an excellent location
Angelique R.
Please make sure communication is clear. I was sent to a location that would not accept my truck and auto transport. I had to find a new location on my own. Extremely inconvenient.
Richard T.
Nothing at all great location owner is very helpful making sure equipment is in good condition and explains what you need to know and answers any questions you might have great place
Christopher D.
Price match competition
Etheldred M.
The agent was efficient and cordial. I will certainly rent from this location again.
Jesus A C.
Can't think of anything to improve on. The workers were kind and courteous and the rental truck was great.
Carlos R.
Didn't order pads didn't order hand cart. Was charged for them. Unlocking vehicle was a struggles. Ridiculous amount of fees! Not worth my time or money. Go else where.
Frances U.
Side mirrors are confusing
DariusZ R.
The car was in the worst condition ever, I was nervous at every turn and every hill, I will NEVER rent from this location again. I drove 30 miles, online it quoted me for $59 and I was charged $139, with no explanation. The guy at the counter was no help either.
Rich D.
Customers Service is not something that these people thrive on. More so as if you need a vehicle we‘ll rent it to you. I'd rather go to a different location. Not warm and welcoming
Wilda M.
Great customer service!
Yolanda B.
Upon drop off George did a walk around & immediately noticed damage to the drivers side top corner of the cargo & asked me about it. I told him that I had no idea what happened and that the truck was in my possession the entire time. George then contacted the pickup location to verify & was told that the truck left the location undamaged. After 25 minutes George was smart enough to contact another location and found out that a few customers before me had reported the damage...Whew. George listened and believed us and I was able to leave knowing that I was not responsible for someone else's incident. George was professional and helpful and really listened. Thank you
Judith N.
Make sure the car being hauled has its emergency brake on.
Robert D.
Very helpful and friendly staff. Would rent from this location again.
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